Excellent
Based on 828 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ship A Car Direct is listed under Shipping & Logistics.
Ship A Car Direct (shipacardirect.com) has 828 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
828 approved reviews, newest moderated first
Cathi
Mike at Ship A Car Direct was very helpful and communicated exceptionally well. My car was picked up on time and delivered on time. The actual carrier did not communicate well, which is why Mike’s assistant was greatly appreciated. I sent him a picture afterwards of how filthy the inside of my car was, and they gave me a rebate to get it cleaned! This was my fourth time using Mike at Ship a Car Direct and I do recommend them and will use them again.
Rick G.
I was a first time user and really unfamiliar with the process but all my questions were answered promptly and accurately. The driver was quick and efficient at both ends of the trip. Would definitely use them again.
Reply from Ship A Car DirectMay 12, 2026
Thank you for your kind feedback! We’re glad that everything went smoothly. We appreciate your trust and look forward to assisting you again in the future!
Nanette
From my initial contact with Matt to get the process started. Then to Alexander for the Pick-up of my vehicle to collecting my car from Mike. EVERYTHING was flawless, perfectly timed. No surprises! Highly Recommend Ship A Car Direct.
Lita T.
They stayed in constant communication with us and made sure we got a delivery as quick as possible.
Reply from Ship A Car DirectApr 9, 2026
Thank you! We’re glad our team kept you updated and ensured a quick delivery. We appreciate your feedback!
Valentina T.
I’m happy to report a much better outcome with Ship A Car Direct. While the start was rocky, the owner (Michael) reached out and personally managed the logistics for me. He proved to be reliable and professional, getting my vehicle from CA to FL in only 7 days. It's rare to see that level of care from an owner. I’m glad I gave them a chance to fix it—highly recommended for fellow service members!!
Reply from Ship A Car DirectMar 28, 2026
**UPDATE 4/6/26** - This customer maintained their faith in us and the car is safely at it's destination in FL! Valentina and Chris, thank you so much for taking the time to speak with me this morning, I genuinely appreciated the conversation and your willingness to hear us out. Your patience and grace in a frustrating situation is so greatly appreciated. Chris, as a returning customer, your continued trust means the world to us, and we don't take that lightly. And to you both as a fellow military family, we have enormous respect for the sacrifices you make, and you deserved far better from us during what is already a stressful move. We heard you, we own it, and we're committed to making this right. We're already working to get your car moved and will make sure the communication is everything it should have been from day one. Thank you for giving us the continued opportunity - we won't waste it.
Rich M.
First time user with this company Had a great experience with Ship-A-Car-Direct Matt kept me up to date at every stage of the process and delivery Quoted prices were maintained even with the current gas price volatility. pickup and delivery was on targeted scheduled date even though they could only project a window of days which was important as I was in transit Since I will be an annual customer, they will be my go-to, auto-transport broker
Reply from Ship A Car DirectMar 27, 2026
Hi Rich, thank you for sharing your experience. We’re glad your first shipment went smoothly and that Matt kept you well informed throughout the process. We truly appreciate your trust and look forward to being your go-to auto transport partner in the years ahead!
Skip A.
This was my first time shipping a car from South to North( uphill?), and I got a recommendation from a neighbor, snowbirds, who have done it over the past 20 years. They highly recommended Ship a car direct, and talk to Matt who is always reliable, professional, and reasonably priced. Matt went above and beyond to guide our car back home. His communication was astonishing, and I didn't have to lift a finger, above driving the car from the drop off point to home. This sure beat driving back from Fla. to Mass., never again for me, I would highly recommend Matt and ship a car direct for anyone who asks.
Reply from Ship A Car DirectMar 25, 2026
Hi Abb, Thank you so much for your kind words and for trusting us with your first car shipment. We’re thrilled to hear Matt provided such reliable support and made the entire process smooth and stress-free for you. It’s great to know we could save you that long drive—definitely a win! We truly appreciate your recommendation and look forward to helping you again in the future.
Ben P.
The world of car shipments made me wary. Lots of spam, hard to know who to trust. I went with Ship a Car because they seemed to have good communication and reasonable prices, and it turned out to be a good call. The price ended up being a bit higher than some other quotes I got, but the constant communication from both the company and the driver who ended up taking the car were great. I’d use them again.
Reply from Ship A Car DirectFeb 25, 2026
Hi Ben, Thank you so much for sharing your experience. We’re glad you chose us and that our communication and service helped make the process smooth and reassuring. While we may not always be the lowest quote, we work hard to provide reliability, transparency, and consistent updates every step of the way. We truly appreciate your trust and would be honored to assist you again in the future!
