Great
Based on 399 reviews
ShipMonk4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our "merchant-first" core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. We shipped millions of packages in 2024, fueled by our 2,300-strong team and proprietary technology that gives merchants a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated "mom & pop" support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.
ShipMonk (shipmonk.com) has 399 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
399 approved reviews, newest moderated first
Bianca
We always had a good experiencia with shipmonk, all the services they have offered have been executed with excellence, consumer service is very good, and about the rates they always offered several options which is very good.
Dave W.
Shipmonk took an idea and made it a reality for us. Pastor Box ships quarterly and I’ve heard nothing but accolades from my subscribers. Sure the content will make or break a subscription box, but if the fulfillment process is not executed with care and attention to detail, it would never succeed. My CRM not only “held our hand” as we were getting started (all new territory for us), she’s stuck with us every step of the way. I’m thrilled with Shipmonk. - Dave Wike, Founder, Pastor Box
Naomi R.
I am a small business owner and preferred to spend time growing my business , so I decided to try Shipmonk as my fulfillment company . I dont have any regrets , their staff is so quick to follow , they are very professional . Their system is very easy to use as well. Love them
Trilok H.
I used them as a shipping partner for our e-com store. Excellent experience. Very helpful and friendly staff. Go ahead if you are on the fence. You won't be disappointed.
willem
Very pleasant to work with. While not perfect, because nobody is, they are always willing and ready to work with me towards a solution. Any company with such an attitude deserves a full 5 stars in my book and I would highly recommend them.
Jessabu
I appreciate Bridgette so much. She's so helpful today for doing an extra mile for me. Hey give her a Venti coffee to warm her up! -Sab
Dimitar A.
I've been using them for over a year now and everything is going without problems. Perfect platform without any breaks from the tech side and with fastest shipping i've seen!
B.Heringer
Super service- and client-oriented logistician and logistic system! The shipmonk software is super easy and intuitive to use. You have a great overview of all key facts and your storage. Additionally the support is extremely flexible, super fast and very friendly yet knowledgeable. Highly recommended!
