Excellent
Based on 759 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
759 approved reviews, newest moderated first
Marlene
I was extremely satisfied with Ship Smart, Inc. from beginning to end. I highly recommend them.
Reply from Ship Smart Inc.Aug 2, 2018
Hi Marlene, We are glad you enjoyed our small move service. Thank you for your feedback.
Wayne
Excellent professional service. Not a scratch! Would use again.
Reply from Ship Smart Inc.Aug 2, 2018
Thank You Wayne, We appreciate your review.
Roslyn
Professional, polite service at a great price.
Reply from Ship Smart Inc.Aug 2, 2018
Thanks Roslyn, I am glad you are happy with our furniture shipping service.
Allen
Shipsmart was on time, provided all services offered. Pickup was as stated. Delivery and end point was per my schedule. All boxes were intact, no damages
Reply from Ship Smart Inc.Aug 2, 2018
Thanks Allen, We appreciate your business.
E. Douglas J.
Shipment pick-up and delivery was very good. Communication could have been better during the interim period of the pick-up and delivery. All personnel were courteous, but a proactive update during the actual shipment period would have been appreciated. Total turnaround time was about 4 weeks. This is a good service and fulfills a gap created by the big moving companies who don't want moves with less than a couple thousand pounds.
Reply from Ship Smart Inc.Aug 2, 2018
Thank You Mr. Jensen, We appreciate the feedback.
Susan
excellent service
Reply from Ship Smart Inc.Aug 2, 2018
Thank You Susan!
June
The movers were professional and efficient. My furniture was handled with great care. I am very pleased with my moving experience.
Reply from Ship Smart Inc.Jul 25, 2018
Hi June, Thank you for the feedback, we are so pleased you enjoyed our service.
Diane
Very professional and punctual with delivery
Reply from Ship Smart Inc.Jul 25, 2018
Thanks Diane, We appreciate your business.
