Chaitanya P.
Excellent experience
Excellent experience. August is always there to answer your questions quickly. Recommended to my family and friends as well
Reply from ShoelySep 26, 2024
Thanks so much, Chaitanya! Always our pleasure to help! 🙏

Excellent
Based on 142 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shoely is your personalized online shoe store, using the power of 3D technology to deliver insanely comfortable shoes for running, walking, working, hiking and any other way you move.
Shoely (shoely.com) has 142 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
142 approved reviews, newest moderated first
Chaitanya P.
Excellent experience. August is always there to answer your questions quickly. Recommended to my family and friends as well
Reply from ShoelySep 26, 2024
Thanks so much, Chaitanya! Always our pleasure to help! 🙏
Mary B.
While treating a mild case of plantar fasciitis, I was advised to buy insoles. I tried several off-the-shelf brands, all with no success and having the same problem: Apparently my arch is quite forward on my foot (given my shoe size), so all the supportive insoles were actually making my problem worse by the arch support rising up and hitting me in the heel. I even tried buying larger sized insoles, but apparently they don't actually move the arch support forward much, just add a bunch of length for the front/toe area -- not helpful for me. My first attempt with Shoely yielded similar results, BUT when I contacted them (out of desperation), they were super supportive -- we worked through the issue and I now have, for the first time, insoles that actually fit my feet. I've worn them for several days so far and am pleased with the results. As others have stated, the process to scan your feet is pretty simple with your iphone once you get the hang of it, and it's fun to see the results of the scan. This is a great use of 3D scanning technology. I highly recommend Shoely.
Reply from ShoelySep 23, 2024
Thanks so much for sharing, Mary Beth! We're absolutely honored to support you 🙏
mh
Customer service is great! However, it is difficult to search for shoes on the website. It would be nice for it to categorize it even further. For example, clicking on "casual" gives me a 10+ pages of shoes but I'm not familiar with all the brands so I'm clicking through each page to see what shoes are offered on the website.
Reply from ShoelySep 20, 2024
Thanks so much for the feedback! We're always working to improve our overall shoe-buying experience and rest assured this is an area we'll continue to focus on. 👍
Sayali M.
Comfortable
Reply from ShoelySep 18, 2024
Thank you! 🙏
Henry H.
Easy to work with
Reply from ShoelySep 17, 2024
Thanks Henry, same for you! 👍
Sylvia S.
Did not get the insoles. Picture of shoes was not accurate. It look like te tile but ended up being nylon (plastic)
Reply from ShoelySep 13, 2024
Thanks for your review, Sylvia. Sounds like there is some confusion here...I will reach out to you directly via email to help it get resolved.
Juha P.
The best product out there! My feet are very thankful for this product!
Reply from ShoelySep 10, 2024
Happy to support you, Juha! 🙏
Charlie
I thought the process and the quality of their product was good, but the orthotics killed me, so I couldn’t use them. I think they could be good for some people, but they didn’t work for me.
Reply from ShoelySep 8, 2024
Thanks for your review Charlie and sorry to hear about your experience. Count on us to reach out to you directly to see how we can help further.