Average
Based on 1,893 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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shopfocallure.com (shopfocallure.com) has 1,893 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
1,893 approved reviews, newest moderated first
Jolanda S.
They are horrible they are ripping people off stay away especially from the babebox by focallure run run run
Reply from shopfocallure.comMar 28, 2019
Hello Jolanda, Thanks for your review. We are thankful that you liked our product. Thanks.
Kimberly H.
Everything is great
Reply from shopfocallure.comMar 28, 2019
Hello Kimberly, I am from customer happiness team. I see you have left a negative review about Focallure. Our company values put customer satisfaction as a top priority, and we are committed to our customers. I would be thankful to you if you can please share your order number so I can look into the matter. Thanks
Natalie M.
Will update when I finally get the box maybe you would get more people if you would somehow do free shipping for your subscription box instead of $29 and then pay up to $7 for shipping in the continental US maybe for people who are overseas or something and I'll they have to pay the international shipping and stuff but $30 for the box and then you have to pay an additional shipping charge I would figure out some how to put it into the inscription if you're going to pay $30 I would think $29 I would think that free shipping would be an automatic
Reply from shopfocallure.comMar 28, 2019
Hello Karin, I am from customer happiness team. I see you have left a negative review about Focallure. We need to charge shipping as it includes handling, packing and third party delivery. Our company values put customer satisfaction as a top priority, and we are committed to our customers. Thanks
Or R.
Terrible customer service, they would do anything to get your money even if its illegal. Stay away!!!!
Reply from shopfocallure.comMar 28, 2019
Hello , I am from customer happiness team. I see you have left a negative review about Focallure. Our company values put customer satisfaction as a top priority, and we are committed to our customers. I would be thankful to you if you can please share your order number so I can look into the matter. Thanks
Kelsey B.
Love love love it!
Reply from shopfocallure.comMar 28, 2019
Dear Kelsey, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Bernis P.
I take the subscription for the monthly beauty box, you confirmed my order, charge my card, but after than, nothing, not a single word from you about my order, this is so sad, I felt cheated, I dont want the subscription anymore.
Reply from shopfocallure.comMar 28, 2019
Hello Bernis, I am from customer happiness team. I see you have left a negative review about Focallure. We are sorry that you had to face issues with our company. I Just confirmed with the warehouse, Your February order is shipped. Our company values put customer satisfaction as a top priority, and we are committed to our customer. Thanks
Haile G.
Havent received my package yet and I ordered a few weeks ago
Reply from shopfocallure.comMar 28, 2019
Hello Halile, I am from customer happiness team. I see you have left a negative review about Focallure. We are sorry that you had to face issues with our company. I Just confirmed with the warehouse, Your February and March order is shipped . Our company values put customer satisfaction as a top priority, and we are committed to our customer. Thanks
Karla M.
I love this brand! The products are high quality and so pretty! I loved the babebox!!!
Reply from shopfocallure.comMar 28, 2019
Dear Karla, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
