Average
Based on 296 reviews
Shop Home Med3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your one-stop shop for health and wellness products. We offer a wide range of affordable high-quality products that can be conveniently ordered online and delivered right to your door. Our team of health experts carefully curates our product selection to ensure you have everything you need to lead a healthy lifestyle. We provide fast and reliable free delivery within 3-5 days, great deals, and a Subscribe & Save program to make shopping with us even more convenient and affordable. Our friendly and knowledgeable customer service team is always available to assist you. Thank you for choosing Shop Home Med as your trusted source for health and wellness products.
Shop Home Med (shophomemed.com) has 296 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
296 approved reviews, newest moderated first
ANNEMARIE H.
Even though the wheelchairs wheels were unavailable for a short while, I appreciated the updates about shipping but especially the low cost of obtaining the wheels. It made my life a great deal easier.
Susan P.
The customer service is terrible and they didn't delivery the $1999 item that I paid and extra $347 for overnight shipping on time. The package go flagged by UPS as medical hazard and they didn't do anything about it. This product was urgently needed for my 85 year old mother who was coming home from the hospital after loosing the ability to walk. Dulce was unable to provide customer support.
Reply from Shop Home MedDec 29, 2025
Hi there — thank you for sharing your feedback. We’re very sorry for the frustration this situation has caused, especially given how urgently this item was needed for your mother after her hospital discharge. We’d like to clarify that our team has been actively working with you on this shipment prior to this review being posted. The delay was caused by UPS temporarily flagging the package as a “medical hazard,” which resulted in the carrier holding the shipment outside of our control. The order was shipped within the appropriate delivery window using the expedited service selected. That said, we understand how upsetting this experience has been, and we regret that it has caused additional stress during an already difficult time. Our team continues to work directly with you to resolve this as quickly as possible, including coordinating with the carrier and reviewing appropriate next steps. We appreciate your patience as we work toward a resolution and thank you for allowing us the opportunity to address this.
Sandra
The shower curtain fits down into chair creating a water damn to prevent leaking onto floor.
Earl P.
The website was easy to navigate,, I purchased a fully electric hospital bed, It arrived in time for Christmas,, had a couple of situations where I called to get instructions on putting the bed together and each time someone was there to help answer questions and help me with putting bed together Bed is great quality I will definitely buy from Shop Home Med again
bill L.
Metamucil was never delivered.
Reply from Shop Home MedDec 22, 2025
Your order was placed on the 20th and shipped today, the 22nd. This is well within our stated shipping timelines and policies.
customer
I enjoy these footwear I bought.
Cathy B.
Very fast delivery. Perfect replacement seat
glenn H.
It doesn't work on our bed. I sent its serial number and model before ordering on dec 9. Tania Solis replied that it was the correct hand control for this bed. none of the motors worked. i tried 3 different power supplies. Any suggestions. there is not much else that could be wrong?
Reply from Shop Home MedDec 22, 2025
Hi there, thank you for taking the time to share this — and we’re truly sorry for the frustration this has caused. You did the right thing by sending the serial number and model ahead of time, and we understand how disappointing it is when the hand control doesn’t work as expected, especially after trying multiple power supplies. At this point, there are a few possibilities we’d like to help rule out, including a potential compatibility issue, a defective hand control, or a connection-related issue within the bed itself. We’d really like the opportunity to troubleshoot this directly with you and make it right. Please reach out to our support team again (or reply to your original email) so we can walk through next steps, including testing, replacement options, or escalation to the manufacturer if needed. We appreciate you bringing this to our attention and hope to resolve this quickly for you.
