Great
Based on 193 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2019 by Aurum Amare, Pink Plastic is a women- and minority-owned business created with a dream, an iPhone, and unwavering determination. What began as a small operation in a college dorm room has blossomed into a powerhouse brand redefining ownership in an industry that often leaves little room for women who look like us.Pink Plastic specializes in avant-garde, 20th-century-inspired clothing and jewelry, blending timeless trends with a modern twist. From iconic influences like Twiggy, Cher, and Dior to the fun, bold vibes of movies like Clueless and Life-Size, our pieces are designed and hand-selected to celebrate individuality and self-expression. Our collections feature everything from Y2K-inspired looks and playful swimwear to chic accessories, all designed to help build confidence—one style at a time.We believe fashion is for everyone and are excited to continue evolving our collections to better serve women of all shapes, sizes, and styles. At Pink Plastic, every woman deserves to feel like a doll, ready to shine in pieces that empower and inspire.Our mission goes beyond fashion. We aim to inspire women to follow their dreams, foster a community of girl power and support, and keep you looking fabulous along the way. Whether you're slaying in swimwear, accessorizing with flair, or rocking the latest Pink Plastic look, we’re here to remind you that you're unstoppable—and always cute.
SHOPPINKPLASTIC (shoppinkplastic.com) has 193 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
193 approved reviews, newest moderated first
C’sayia
I have ordered from this company twice and both times I have received my order in a timely fashion with high quality products. I will be ordering again soon.
Reply from SHOPPINKPLASTICJan 31, 2024
Thank you so much for your review! We appreciate the continued support. <3
Jasmine
I love my dress and received so many compliments that night!
Reply from SHOPPINKPLASTICJan 31, 2024
Thank you so much for your review! We truly appreciate it
Kitiibwa M.
Should have known it was a scam company because they don’t allow refunds or exchanges. DO NOT trust their “express shipping” out of desperation they will charge you double the amount just to still not deliver in the stated time on the website. & I specifically emailed them to confirm the items I wanted were in stock before ordering. They will create a label the next day but you won’t see any updates on your order for over a week(still waiting) Then ignore your email inquiries. First & last time shopping here. If you want to gamble with your hard earned money then goodluck to you.
Reply from SHOPPINKPLASTICJan 31, 2024
Hello, Were sorry to hear you did not enjoy your experience with us, we do value customer service and are doing our best to accommodate every customers request. However, we would like to clarify a few things regarding your order. First, we understand your order was delayed by 2 business days, not a week, and delivered to your address on the 17th of January, when you requested the 15th of January. We sincerely apologize, UPS delays are out of our control. Delays are rare, but they can happen, especially if we ship from the US to your address in Canada. We make sure to note these possibly delays on our website. Your order delaying doesn't mean we are a scam. A scam means you paid for the order and it was never delivered. Your order was unfortunately delayed by 2 business days, but delivered. Secondly, we do not desperately take express. We do not even allow customers to order express at checkout. Customers have to email us first so we can approve. That's how serious we take express orders, we don't want customers to waste their money without us confirming with our shipping department. Furthermore, we ship over 100 express packages a day, we rarely have issues. But when we do, we work diligently to locate the order. We never ignored your emails, in fact, we answered within 24 hours every time you emailed. The last email you sent us was on the 15th, we answered you on 16th. You may request a refund for express via us or UPS (who delayed the order). Lastly, for those reading these reviews, I would suggest checking our Instagram and Tiktok shop reviews where you see a majority of our customers who have had great experiences with us! We ship thousands of packages a week. We admit we have not done a great job at encouraging our customers to write honest reviews on Trust pilot. We're a very small company, and we will work on this moving forward. Again, Ms. Maria, you may reply to our last email and request a refund for express since you decided to keep the order.
Alexa T.
POOR CUSTOMER SERVICE Bought 3 items from this store and only 2 of them are being shipped to me because unfortunately “it’s been sold out for weeks”. But I ordered on December 23rd and I remember it not being sold out. They even emailed me saying it was shipped on Jan 2nd but the next day they emailed me saying “you’ve been refunded on some things you ordered”. Never buying here again :/ very unprofessional.
Reply from SHOPPINKPLASTICJan 6, 2024
Hello, We’re sorry to hear you were unhappy with our customer service. Please keep in mind as stated on our website during the sale/holiday month processing is 1-10 business days as stated on our site. The item you purchased was soldout on our website and still allowed you to purchase. We have spoken to our website platform and are working ensuring this does not happen again. However, during sales we receive a influx of traffic which may result in glitches. This is unfortunately out of our control. When it does we quickly refund the customer, which is what we did with your order. We shipped your order through upgraded priority due to the inconvenience and immediately refunded you at the same time we shipped. Not a day after. You wanted us to cancel the order while it’s already in transits. As we explained to you it’s already on the way, but you can return for a refund. We have done our best to rectify this issue. We’re not sure what else we can do to resolve this matter.
Vanessa O.
I'm looking to purchase a piece and this is me being positive before I get it. So be on point dolls. muahhh
Reply from SHOPPINKPLASTICJan 31, 2024
Well come one! We're waiting <3
Alicia
I've ordered with this company because I followed them on IG for a couple of months, without checking their reviews. I ordered a jacket which I needed for an outfit, I paid almost double to have express delivery. Upon arrival there was a stain in the jacket, but it was well packaged, so it wasn't the fault of the delivery company. Clearly the jacket was not checked before delivery. After reaching out to them, they were unkind and only offered to either give me a partial refund for drycleaning or credit to shop at their store..... To me that's terrible customer service, and I will never shop here again. I highly recommend others to take their business elsewhere.
Samantha F.
Do not buy from here. I ordered 2 dresses for my birthday. It took weeks for them to come and when they did, the quality was cheap, so i returned them and ordered something else (they only give credit). It took over a month for the items to come. And when they did, one of the dresses was not the item I ordered. So I had to return it and at this point I just wanted a refund on my card, which they refused to give.
Reply from SHOPPINKPLASTICApr 19, 2023
Hello, We're sorry to hear that you did not have a good experience shopping with us. With that being said we do believe it's important to read our items description to avoid any confusion. Furthermore, we even link our social media platforms on our site, so you can see customer photos to ensure quality. It looks like your order was on April 12th, 2023 and delivered on the April 19th, 2023, which is earlier than our processing time. Our return policy is available under every items description, a dedicated page on the site, and again at checkout. Prior to placing your order you were made aware of our terms and conditions and continued to shop. We believe it's important to follow our policies for each and every customer.
Zhaay _.
I have been trying to get my order shipped out since the 10th and All i have gotten is miscommunication, Rudeness, and been Asked to confirm my purchase TWICE or it would get canceled, I already told them my birthday dinner was on the 25th and thats the day it was needed and they said they would ship it out on the 20th with 2 day express for the inconvenience, Now yesterday they email me again asking to confirm that it was me that made the purchase. They didn't even have the color of the dress so i even settled for a different color and I'm still getting asked questions to confirm a purchase i made 11 days ago. At this point i just want my money back so I can go purchase somewhere else. Update: Contacted Through Dm, I found out the reason why, which is partly my fault but its honestly been such a hassle with customer service i don't want the pieces anymore, i will Be asking for a refund
Reply from SHOPPINKPLASTICApr 19, 2023
Hello, Customer service is very important to us and we do apologize if you had issues with our team. As we explained to you via email, the reason your order was delayed was due to a security warning Shopify sent us regarding your information. You sent us the wrong confirmation, which is why we sent it to you twice. During the time of confusion, you actually filed a dispute, which is why we immediately refunded your order. We're not sure where the miscommunication was. But, if your order is at high risk of fraud, filing a dispute before we could response in a time manner, will force us to refund the order and block your information from our site. We do appreciation you taking some responsibility regarding the issue, but again, we do not control Shopify's fraud alerts. We can only give customers the opportunity to provide the necessary information to process the order.
