Average
Based on 25 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 2001, SHUKR was the first company to provide contemporary modest clothing which met the aesthetic and cultural needs of the new generation of Muslims living in the West. As the company has developed, it has also attracted a loyal non-Muslim customer base, people who are attracted by the stylish, modest clothing SHUKR offers. SHUKR is proud to be able to serve people of all religions who find that their faith encourages them dress modestly, without having to sacrifice style and beauty.SHUKR also aspires to be a model Islamic business, by applying sacred Islamic values to a contemporary, multinational company. We follow fair trade and ethical labor practices, pursue a path of perfection by producing clothing of the highest standards, and apply Islamic financial and investment principles, avoiding interest-based financing.SHUKR is an Arabic word found in the Qur’an which means gratitude or thanks. God mentions in the Qur’an: "If you give thanks (shukr), I shall certainly increase you" (Qur’an 14:7). The company SHUKR was named as a means of reminding ourselves and others of this important Qur’anic word and principle.
Shukrclothing (shukrclothing.com) has 25 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 8 reviews with 1 star · Clear filters
Fahima
Website mentions orders are dispatched immediately for non customised items and total of 3 business days. I have waited 15 days in total and they haven't even sent me a tracking information or any other updates. Poor communication.
Not S.
Canceled my $600 Eid order without any reason. I only knew because the money went back into my account. It was things my daughter picked out, I think I ordered a thobe. Imagine spending a couple hours with your daughter choosing outfits, and seeing her excited for the day her beautiful clothes arrive. Then having to tell her that the company we ordered from (because there’s no Islamic clothing stores here) canceled her order, and she can’t understand why. I guess it’s a good lesson to learn that you can’t even trust brothers and sisters in religion.
dauud
This company is truly terrible …To all the muslims who live in the u.s please do not order from them ..f.y.i i ordered my throbe march 10th never received a tracking number until 2 1/2 weeks later after me msg them several times then when it got here it was a 2x instead of the medium i ordered so now i have to spend a extra 100 dollars to get a seamstress to alter the throbe worst experience ever …once again listen to what im saying just go to a nearby islamic store or order one from the U.S .. order #10000063213
Mehran S.
The worst company to ever order clothes from. Website advertised Eid delivery guaranteed if we order by March 13th. I ordered on March 6th and their excuses was on behalf of Aramex the shipping/tracking company has caused a “slight delay” slight delay when it is a major delay and a false advertisement. 3rd time being disappointed to their lack of professionalism. I will never be a customer of SHUKR ever again and I highly recommend you guys to never use them either.
Escrimodor 9.
Ordered over a month ago, was told tge item woukd take 3 weeks to amend and deliver. Now at week 5, have contacted them twice and been ignored. Extremely unprofessional and unrealiable.
Denise R.
So long to get a refund still waiting feel like getting fobbed off when ring up will never order again
MUHAMMAD S.
Ordered 3 weeks ago and were supposed to be delivered before eid. No delivery, no response from customer service, no update on their website, just showing order processing! What a disgrace for claiming to be a business when no ethics. NEVER BUY FROM THEM
Reply from ShukrclothingMay 29, 2022
Assalamu ‘alaikum brother Muhammad, The orders you placed were Made to Item orders and you placed your order after the deadline for Made to Order items. You did not contact us prior to Eid but you sent us repeated messages after Eid. All of your messages were during our one week Eid break so we were unable to respond. Your Trustpilot review was also left during our Eid holidays. You were fully refunded and your orders cancelled as soon as we returned to the office after the Eid holidays. I apologise for the inconvenience caused. However if you had read our Eid delivery date notice carefully you would have noted that Made to Order items have a different deadline date than Inventory items.
MKA
DO NOT ORDER - WILL NOT ARRIVE ON TIME. Placed an order online and it's been nine days and it is still in "process". Contacted customer support 3 times and didn't get a single response. They charge premium money for their clothes but can't afford to hire someone to respond to customers. Yeah, being an "ethical company" doesn't just mean paying your designers a high salary - it also means providing customer service and responding to those people who pay your exorbitant prices. Pathetic service. No need for your canned response - will never buy anything again.
