Signwin® DisplayReviews of signwindisplay.com

Reply from Signwin® DisplayApr 20, 2023

Gabriel, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Reply from Signwin® DisplayApr 13, 2023

Hi Jeff, thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your recent purchase with us. We look forward to the next time we’re able to serve you again. Have a wonderful day!

Reply from Signwin® DisplayApr 11, 2023

Hi Infinite Piper! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Reply from Signwin® DisplayApr 11, 2023

Hi Kole, we're truly sorry that your experience with us was not our best service. Both sides were at fault for lack of communication, but we should have not overlooked your order. We will learn from this experience and will strive for improvements in our service for future orders.

Reply from Signwin® DisplayApr 10, 2023

Jennel, we always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. Our website is always going through changes to make our customer's purchasing experience better. Unfortunately, at this time our website will automatically try to add a standard shipping fee to all items on the website unless they are above the $900 qualifying orders that have free shipping. This is still something that our team is working on in order to have that issue resolved. However, we are always available via phone call, email, or live chat to resolve this issue for items that do not require shipping. The hardware and graphics/fabrics can arrive separately depending on what was purchased. We always strive to deliver the orders by our customer's selected deadlines even when shipping these separately, as long as the artwork is finalized by our customers with enough time. The 24hr. from receipt of delivery policy will be from when the last package is received. Even with that policy in place, we did offer to replace the incorrect graphics you mentioned after almost being a month since this order was delivered, at no extra cost to you. It was an uncommon instance and we’ll do better in the future. The tracking information for the replacements will be provided as soon as they have shipped. Again, thank you for your feedback.

Reply from Signwin® DisplayMar 28, 2023

Hi Loyda, we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you. :)

Reply from Signwin® DisplayMar 28, 2023

Andy, seeing your 5-star review made our day here at Signwin Display! Thank you so much :)

Reply from Signwin® DisplayMar 16, 2023

Milena, we are happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day! Thanks so much for sharing your feedback about our service, have a great day :) .