SIIL Ostomy™ Life Changer Ostomy ClothingReviews of siilostomy.com

Super produits : Culotte de stomie anti-fuites et Maillot de Bain Tankini Breeze. Boutique super sérieuse avec un suivi top ! N'hésitez pas un instant

Important UPDATE for the original review: I eventually got refunded by PayPal for this order because I couldn't find another way to approach this than through them. Some time after that the products left the warehouse and were delivered and eventually I was able to get proper connection from SIIL Ostomy. They held full accountability for the experience and offered to resolve the issues. MOST IMPORTANTLY: The belts eventually arrived and while the colours aren’t what I originally wanted and ordered, the product itself seems very very good in quality and accurate to what the website describes. I hope they are able to fix some website issues and communication voids so that more people will find these products. ORIGINAL REVIEW: I wish I could tell you about the product I ordered but not possible. I ordered and paid 10€ fee for a quick handling to get a couple of the belts for my father. A day or two later there was a message saying my choices of product weren’t available and I would have to either choose again or wait. Since for the other one there wasn’t even a back in stock date I chose to change the colours to get the belts as quickly as possible. After that, nothing. To my emails I get AI replies saying they’ll get back to me and 24-48hrs but nothing happens. No communication, the order hasn’t left them… Not sure how to approach this next, super disappointed because by this time I could have found something else for my dad but if communication is this bad while the order is still valid I don’t trust my odds of getting refunds for this either. So the product itself might be ok I don’t know but ther ordering experience is absolutely terrible especially considering the specifity of these products, when people need them, they really do need them.

Siil ostomy advertising as based in Spain. DO NOT BUY FROM THIS COMPANY. My husband underwent major surgery and now has an ostomy bag. To give him some confidence I ordered a ostomy cover belt from this company in Large, it was too big so we sent back for an exchange to a Medium. Well after many many many emails chasing them only to get messages from Ana who is clearly a bot/AI it said it was onto this. After a very long time I said if we can’t have it can I have a refund and with no communication after all the chasing we just got a refund with no explanation. You could order a medium on the website so why they could not help with an exchange I do not know. To save you a lot of hassle and upset I would go to Etsy a company called Reece UK we bought exact same belt for half the price.

Do not use this company! Says US, but I am pretty sure they are based in Spain but ship their products from china. My dad has undergone major surgery and reading the website, which states they care about people and take extra care, this could not be anything further from the truth. Ordered a size L, which was too big and asked for an exchange to a M. We then received no further contact to emails, messages, no management, nothing - we just received an auto refund. This meant we went without the product, even though you could order the smaller size on the website, so the exchange should have been smooth. Avoid at all costs, all AI

Para quienes somos portadores de una ostomia sabemos que cuesta un montón encontrar cosas para ello así que cuando encontré esta página de bañadores me salvaron mi verano.

La tabla de tallas no es nada acertada. Pedi una bikini que según mi talla era L y me quedo muy grande. Hice la gestión para cambio de talle y hace dias que llego mi devolución y ninguna noticia. Pedí el reembolso y sigo sin noticias. Ya ni correos me responde. Me quede sin bikini y sin 60€. Estafa

I ordered an ostomy belt Very nice quality product My phone accidentally auto filled an old address while I ordered and I didn't realise until too late so delivery address was wrong I contacted them and they immediately tried to change the address for me but it had already shipped They offered to send me a new one for free if the original one didn't arrive which was great as it was my fault

Compré una faja y me quedaba un poco ancha . Cuando quise cambiar de talla no tenía ni la S, ni la L, ni la M. Realice la devolución del artículo, lo recibieron y me informaron que me avisarían ..tras varias semanas sigo sin respuesta, solamente envían email de cortesía diciendo que llamarán y son poder hablar con nadie..me he quedado sin producto y sin 50 euros