Silverado Memory Care & HospiceReviews of silverado.com

I am a patient of North Houston Silverado hospice. I want to thank my Nurse Mary. She is so thoughtful, very professional, I don't feel like she is just a nurse rather a beautiful soul that cares with the heart. She takes great care of me. How blessed I am to have her. I thank Silverado for sending such a thoughtful, professional, beautiful nurse to me. I feel safe in her arms for having you send her to me. So thank you Silverado.

This place is the best! All the caregivers are so kind and caring. Every single one of them, without exception! I am really impressed with them and so glad my Mom was able to be admitted here. Mom loves all the activities every day and loves her neighbors and friends she has made in the community. My Mom is not always easy to please and she actually really likes being at Silverado! That was half the battle. The rest is alot of icing on the cake. She also loves the two little dogs and the cat that live there. If you are looking, look no further, go here. They are the best

I had the pleasure of touring Silverado Memory Care in Frederick, and I was truly impressed by the compassion and dedication of their entire team. From the moment I walked in, I could feel the warmth and sense of community that surrounds the residents. The environment is beautiful, uplifting, and designed with the well-being of every individual in mind. A heartfelt thank you to the Silverado team for taking the time to show me around and share more about the wonderful care you provide. It’s clear that Silverado goes above and beyond to ensure each resident receives not just care—but dignity, respect, and genuine love. I look forward to building a strong partnership and continuing to make a difference together in the lives of seniors and their families. 💜 — Kendra, Heartfelt Homecare

My Beloved Father lived at the San Juan Capistrano location for almost 3 years. Dad was a proud and strong man who grew to love being there. Silverado Staff did an exceptional job of taking care of him. I can’t say enough about the wonderful support, environment and professional people that work there. My sisters and I visited Dad frequently. We had a unique view of almost daily experiences, both for him and other residents. There were always positive interactions between residents and staff. We got to know Sheila, Casey, Stephanie, Jacklyn, Breanna, Olga and so many others. They felt like family as they compassionately cared for Dad. We had the utmost trust in them. They’re simply the best. Silverado Hospice offered him an added layer of medical oversight. I could say so much more. If you have a loved one that needs memory care, you can’t do better than Silverado. My sisters and I hugely appreciate all they did for Dad. Thank you!!

My mother in law was at Silverado Tustin for 5 years, and it was the best thing for her. We toured several other facilities, and found rooms off hallways that looked like a hospital ward (how freighting for someone with memory loss!) and 1 small room for "community time". What a refreshing change when we walked into Silverado Tustin, this is someplace we would want to live. A constant daily routine was comforting to my loved one, with changing daily activities in the activity time slots that kept them engaged. They made the effort to find out what my MIL liked, which was knitting and puzzles, but she had stopped doing both due to declining eyesight. They found puzzles with extra large pieces, and extra large yard and needles, so that she could do those activities again. She also liked gardening and cooking, which were part of their rotation. Normal cooking is no longer possible with dementia, but by prepping everything in advance so that ingredients where already portioned out, they were able to make cookies and other desserts. During Covid was not any fun, but they made time where we could visit via an iPad, and we could schedule time where she would sit on the porch, and we would bring our lawn chairs and sit on the sidewalk so we could see her in person while still maintaining safe separation. The location is great, with the library and a Saturday farmer's market within a couple blocks, perfect for small outings. They encourage family visits, and over time we got to know several other families that had patients there. I won't lie, it's expensive compared to other places we looked at, but the level of service was so much higher, and her long term car insurance paid for a big portion of it for almost 3 years. When she passed away, there was nothing we could pinpoint, but we all kind of felt her time was coming. They were checking on her regularly at night, and found she had passed away peacefully in her sleep. Everything was handled very respectfully. We have recommended Silverado to several families looking for memory care over the years, and will continue to do so.

The staff are very caring and extremely helpful with the residents. They engage them in activities and regular exercises. They have monthly family events that are spectacular.

My husband spent the last three months of his life at Silverado Tustin Hacienda. I am so grateful that he was under their care during that time. The nursing staff did an amazing job of identifying health issues early enough to treat them. I would not have identified these issues early enough if my husband had still been at home. And the activities staff were great at encouraging my husband to engage in activities that helped to improve his brain function.

As a Seniors Real Estate Specialist, I have the opportunity to visit many Independent, Assisted, and Memory Care communities—and Silverado Thousand Oaks stands out as one of the best for Memory Care. Memory Care is their sole focus, and they truly excel at it. From my visit, it was clear that Silverado has an incredible team. I had the pleasure of meeting with Rob, the Administrator, and Jessica Torres, the Marketing Manager, both of whom were welcoming and highly knowledgeable. What impressed me most was the longevity of their staff—stability in leadership and caregiving is crucial in Memory Care, and Silverado delivers on that front. The facility itself is warm and inviting, with furnished rooms available for both shared and private accommodations. More importantly, Silverado goes above and beyond in keeping residents engaged and active, ensuring they live with purpose and joy. One of the most thoughtful aspects of Silverado is their commitment to family involvement. They encourage frequent visits, and family members are even welcome to join their loved ones for meals at no extra charge—a rare and wonderful perk that fosters connection. Additionally, they maintain transparency in pricing, with no hidden fees for services that other communities often charge extra for. If you’re looking for exceptional Memory Care for a loved one, Silverado Thousand Oaks should be at the top of your list. Visit, ask questions, and compare—you’ll see why it’s the best choice!