Great
Based on 45 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🌏 Stay Connected in China – The Smart Way!We provide the most affordable physical SIM cards for travelers heading to China. Our SIMs come packed with essential perks:🔹 VPN – Stay connected to your favorite apps and websites hassle-free.🔹 Local Chinese Phone Number – Perfect for calls, ride-hailing, and reservations.🔹 24/7 English Support – Travel with confidence knowing help is just a message away.Explore China without limits – reliable, affordable, and stress-free connectivity! 🚀
Simcardchina (simcardchina.com) has 45 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 5 reviews with 1 star · Clear filters
Evelina
A malapena riuscivo a inviare qualche messaggio. Raramente funzionava
Reply from SimcardchinaJan 24, 2026
Hi Evelina, you can always ask the customer service for help when you have trouble. Appologize for the bad experience. Hope next time we can still have chance to provie you with good service!
Juan Molina G.
I had a terrible experience with this company. The SIM card did not work as promised, the VPN was not installed despite being included in the purchase, and the staff at the counter refused to help. I could not access my apps, email, or payments during my trip, which caused a lot of problems. I contacted customer service, but they never provided a solution. Very disappointing and negligent service.
Reply from SimcardchinaJan 24, 2026
Thank you for your review. Important clarification: Physical SIM cards with China numbers cannot have VPN pre-installed due to China's telecommunications regulations. VPN works as a separate app only. What we provide: 1. Physical SIM card with China number 2. VPN installation guide (sent after purchase) 3. Instructions for downloading and activating the VPN app What customers do: 1. Follow the guide to install the VPN app on their device 2. Activate the VPN using provided credentials We sent you the complete installation guide after your purchase. VPN setup requires following these instructions, as it's an app installation that only you can perform on your device. For future customers: please review the guide and test your VPN before leaving the airport. Contact us immediately if you need assistance.
Géza K.
I have not got anything against my money, had to buy new card when arrived. On my email with my complaints have not got answer.
Reply from SimcardchinaJan 24, 2026
We are sorry to hear this bad experience. By checking the record, the SIM you bought (This product is no longer available) did not contains free SMS service, which the counter assistant also emphasized. So the reason that your SIM got deactivated can be you used the SMS (￥0.1/SMS), and we did not receive your request to solve the issue during the using period.
Jia Y.
After arriving at the airport, they told me that they couldn't find my order and hence cannot provide me my simcard, turn out that it's an error on their part, they have set the pick up location wrong and hence could not find my order in the system. We arrive at 7am in the morning, finally getting the simcard at 8am, activate it in the store but failed, we keep trying over and over again until the person at the counter told us that the simcard activation will only be manually approved at 9am when customer service start working. This is radiculous, there were no information on the website that inform us that we needed to wait until a certain time to activate the simcard. It is really incovenient for people who has their plane arriving way before 9am. Thirdly, their number just made our experience in china so much worse. App like meituan, alipay and taobao are unusable as the app recognise the number as fraud as they have been reused too many times. Being unable to log into app, purchasing items and ordering food delivery, it has made our days in china really hard to bear. Overall, i will not recommend this simcard and suggest you to choose other roaming method if you are travelling to China.
Reply from SimcardchinaJan 25, 2026
We are sorry to hear the bad experience. We do state the review process from 9am-6pm everyday on the product page. There is also customer service working from 9am-6pm on the Smart SIM app to help you address the problems for Meituan and Taobao, and Alipay supports foreign number to register.
JOYCE P.
SUPER SLOW DATA. NOT WORTH IT.
Reply from SimcardchinaJan 25, 2026
We are sorry to hear the bad experience. We are always working hard to improve the service, welcome to visit China again and hope we can be your choice again.
