Excellent
Based on 479 reviews
SimpleGameHosting4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SimpleGameHosting, we strive to redefine the game hosting experience with world-class customer service, high-end hardware, and a dedication to helping gamers around the globe. We prioritize our customers, which is why we aim to optimize every part of the hosting experience. Our team is passion about gaming, and we understand the importance of a stable, seamless gaming experience. That's why we've committed to offering the most reliable and simple experience in the market. Our team is always here to help with any questions, concerns, or feedback. Whether you're setting up your first server or managing a large community, we're here to ensure everything runs smoothly.
SimpleGameHosting (simplegamehosting.com) has 479 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 439 reviews with 5 stars · Clear filters
Nick M.
Super helpful! Had issues with logging in, and Brian was quick, to-the-point, provided guides, and fixed the issue! Great Experience!
Reply from SimpleGameHostingAug 8, 2024
Thrilled to hear you had such a great experience getting some assistance from Brian! If there's anything we can do to help in the future, let us know! 😃 - Patrick
Marxen W.
Great customer support.
Reply from SimpleGameHostingJul 25, 2024
Happy to hear you had a great experience with the support team! If there's anything we can do to help in the future, let us know! 😃 - Patrick
Andrew
I was having trouble installing a forge mod pack onto my server and the agent I has was amazing. They had all the relevant links and took the time to install the mod pack for me to better help me understand what the issues may be. They also cleared up numerous general question I had. I am new to all this so having someone so knowledgeable and friendly was incredible. I have never received such encompassing and kind help! I will definitely be keeping this service!!!!
Reply from SimpleGameHostingJul 25, 2024
Thank you for taking the time to leave a review about your experience with the support team! I'm thrilled to hear they were able to help get things set up and running and answer all of your questions! 😃 If there's anything we can do to help out in the future, let us know! - Patrick
William M.
I have never experienced such great customer service online! I am new to Minecraft mods but I am a long time Minecraft player who has used other hosting services for normal servers. I can confidentially say out of all the server hosting services I have tried this one has been the best by a long shot! If you ever have issues there are support people right away who wont just guide you but sometimes even do all of the work for you! 10 out of 10 service and the quality of the servers are great too :) If you are ever looking to start a paid Minecraft server experience I 100% recommend simplegamehosting!
Reply from SimpleGameHostingJul 25, 2024
Thank you so much for taking the time to leave a detailed review of your experience! It's amazing to hear the team has been able to help answer questions and get things set up the way you need! Thank you for recommending us and trusting us with hosting your Minecraft server! If there's anything we can do to help out in the future, let us know! We'd be happy to assist! - Patrick
Deralis
The support is really friendly and helpful. Immediately understood what was wrong and gave easy answers to fix them. I do wish there were more agents for more timezones as I couldn't contact anyone during the day (New Zealand Timezone) but when they were active, they are incredible.
Reply from SimpleGameHostingJul 18, 2024
Great to hear the support team has been helpful and able to get issues solved! 😃 I am sorry to hear that there are times where the wait is longer. We are currently hiring for the support team so we can better serve people in more timezones. If there's anything we can do to help with your server in the future, let us know! - Patrick
Dan
The best hosting
Reply from SimpleGameHostingJul 17, 2024
Happy to hear you've had a great experience with your server! 😃 - Patrick
Felicia
Quick and easy. Customer service was great. Responded right away and knew exactly what my problems were. Im bad at anything technical and everyone I spoke with was nice and patient with any issues I had. Which wasn’t much because the videos on YouTube also made it quite easy to understand. Great site and is now my go to!
Reply from SimpleGameHostingJul 16, 2024
Thank you for taking the time to share your experience and leave a review! It's great to hear that the support team was able to answer questions and help out! If there's anything we can do to help in the future, let us know! 😃 - Patrick
Jeremy
I had a lot of questions about updating and downloading mods and many questions about my server, the customer support was very helpful and explained everything thoroughly.
Reply from SimpleGameHostingJul 15, 2024
Thanks for taking the time to leave a review and share your experience! Great to hear the support team was able to answer your questions and help out! If there's anything we can do to help in the future, let us know. 😃 - Patrick
