SimplifiReviews of simplifi.io

We have only had our system for about a month, but so far it has worked out well. We are saving money, there is not static, and Shane Switzer, our contact person has been very helpful, patient and quick to respond.

We are a small company that has been in business for decades. We made the move to Simplifi and our account executive was Shane Switzer. He has been nothing but patient, accommodating, quick and so very helpful with all of the questions we have had. We are loving our new system!!

We are a small healthcare clinic and have had an excellent experience with Simplifi. We were in a tight situation and needed numbers ported quickly due to decommissioning of the service we had and the inability of our local cable/internet company to complete a build in a timely manner. With minimal time to get things done, Shane made everything happen within our time frame with what seemed like ease. The systems are pretty intuitive to use and customer service is exceptional. We are very happy with the phone, voicemail, app, texting and fax options provided.

Great customer service. Very easy and intuitive system to use. My contact source was Mr. Keith Ellingson and he was wonderful. I was moving to a brand new location and switching over to a completely new telephone system and he made sure everything was perfect. He helped set up our various mailboxes, made sure all message were in place and walked our entire office through every detail so we felt comfortable during the transition. Definitely five stars!!!

The process, learning curve and installation was daunting for a person my age - tired of learning new things, especially "dashboards" so I haven't yet to date even tried. Problems were taken care of immediately and the Simplifi contact always returned my texts, calls or requests for help immediately - which is wonderful. I still don't know if this is saving me any money, but certainly doesn't seem to be costing any more - maybe a break even. 4 stars for being so responsive to requests for help - that's all we really need.

Simplifi is a great system for desks, remote employee, and employees on the go. Cost effective too, we are saving hundreds a month! Customer service from planning to implementation to ongoing needs is excellent.

This app has been very user friendly. Calls are good quality and very clear. Staff are very helpful and knowledgeable.

Great system, easy to use.