Excellent
Based on 670 reviews
SimplyNUC, Inc.4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Simply NUC takes the hassle and confusion out of mini PC systems and solutions. We provide expert advice, testing, service, warranty and support.
SimplyNUC, Inc. (simplynuc.com) has 670 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
670 approved reviews, newest moderated first
Cynthia T.
SimplyNUC has amazing customer service! They made sure to keep me in the loop about how long it was going to take for me to get my computers, delays in parts, and worked with me when I had questions and had to make various choices. Thank you so very much!
Chris W.
We regularly order from SimplyNUC and have never been disappointed whether its standard Intel NUCs, the SimplyNuc Ruby, or NUC accessories.
Virgilio A.
Unit comes with a Mic that doesn't work. Also says up to 7.1 audio. Tried updating and reinstalling drivers but that did not resolve the problem. Tried reaching the chat support but it was always busy and I was told to leave my email address and they would get back to me. Nobody ever did.
Rob
Service was great. Understandably delivery took some time due to supply chain issues and my need for a high end graphics card, but they kept in touch and made the experience easy and a pleasure.
Adam Z.
Disclaimer first, our company is a small startup, I can understand hesitancy to deal with us as the $$ isn't going to happen fast. When I requested a sample computer, something I was told they do, my request was rejected. It was rejected because our company has a P.O. box not a physical building. Our company was started during Covid, we are completely virtual. So rather than consider things may be changing in the world, they just denied us. We had to buy and return, no big we did, but it was odd that customer service was so rigid, especially since we have experience with them (we have bought from them previously). I then requested the life cycle of the computer that we were interested in (the one we bought and returned), I was told we must sign an NDA to get that kind of information. I find this odd, you can't tell me how long you will be selling a product without my company signing an NDA. Historically I have worked with SimplyNUC, they were always great... something has changed. Customer service is not what it used to be. I used to feel like they wanted to work with anyone, this most recent experience it seems like they have grown past that.
DeezNucs
Excellent product. Arrived on time and works flawlessly
Anonymous
Great service. Emailed me updates on where my product was and when I might receive it. A shame that they no longer offer Device As A Service payments, otherwise I would give them a 5 star review.
Jason S.
The order I made was packaged well. The anticipated delay was communicated clearly and response time was quick
