Average
Based on 342 reviews
Simrad Yachting3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Out on the water, the gear you run could make all the difference between uncertainty and confidence. With our strong commitments to quality and reliability, as evidenced by our broad portfolio of industry awards, Simrad will get you there like no one else.In addition to delivering equipment you can rely on, we’re also committed to delivering the most forward-thinking and practically-designed equipment on the market.Today we offer a range of sophisticated auto steering, navigation and safety products for vessels of all sizes, from small vessels on inland waterways to larger coastal commercial and passenger craft.
Simrad Yachting (simrad-yachting.com) has 342 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
342 approved reviews, newest moderated first
Jody Sv Sail La V.
Simrad has great customer support and was able to direct me to the correct parts I need it.
Reply from Simrad YachtingMay 19, 2021
That's great to hear, Jody! Thanks for letting us know your experience with our support. We appreciate you!
customer
Installed quickly and working great!
Reply from Simrad YachtingMay 19, 2021
Thanks for letting us know! We appreciate your feedback. Thank you!
leonardo H.
I ordered a bracket for my depth finder on Saturday evening and received a new one by the following Wednesday ,allowing me to go fishing the following Saturday.Could not ask for faster servive
Reply from Simrad YachtingMay 19, 2021
That's great, Leonardo! So glad you got it in time to go fishing! We appreciate your feedback. Thank you so much!
Captain B.
I needed a small chart plotter that would flush mount into my console. No other accessorys are needed to flush mount but an optional neoprene gasket is available. Recent Plotters I have purchased I was not able to see in bright sun, this one I can! I highly recommend this Plotter
Reply from Simrad YachtingMay 14, 2021
Thanks, Captain Bill! We're so glad to hear that you like your Simrad equipment. Thanks for being a customer. We appreciate you!
customer
The team was prompt and very helpful. Problem solved.
Reply from Simrad YachtingMay 14, 2021
Thank you so much!! We're very happy to hear that you had a positive experience. We appreciate you!
Jose R.
Very professional staff. I'm surprised that still you can find real people; not machines, talking to you and doing their best to solve a problem. This guy; Aries, is what I call a professional; putting all efforts, doing research for me; to fix my GO7. GREAT JOB GUYS!!!!! THANK YOU VERY MUCH!!! JOSE RODRIGUEZ
Reply from Simrad YachtingMay 14, 2021
Thank yo so much for the compliment, Jose!! We appreciate you! We're so happy to hear that team did a great job in answering your questions. We will forward your compliment on to Aries supervisor to ensure they receive recognition they deserve. Thanks!!
customer
Obviously revenue first, customer second. I have a very low hour (30) GO GPS/FF that has ceased to function correctly. Contacted support and was told: 1) out or warranty (of course) 2) $50 bench test fee no matter what 3) $185 minimum repair fee, plus shipping and tax 4) mandatory selection and prepayment for replacement unit in the case it can't be repaired So in other words they were potentially looking for several thousand dollars from me before even giving me a return authorization! Furuno has better stuff and service anyway so see you later Simrad!
Reply from Simrad YachtingMay 14, 2021
We're so sorry to hear that our out of warranty 5 year upgrade program wasn't satisfactory. It's not as good as the warranty, but we wanted to still have an option available to try to care for our customers even after the warranty has expired. We're sending an email to see if there's anything we can do to help. We're sorry to hear that you had a negative experience.
Martin D.
Sumple order, perfect response!
Reply from Simrad YachtingMay 14, 2021
Thanks for the compliment, Martin! We appreciate you!
