SKEGICReviews of skegic.com

Great cables - so much neater than the usual mess on my desk. Unfortunately Evri the courier lost the cables and weren’t helpful when I reported it to them. Skegic replaced the cables and this time the courier, Yodel, delivered them safely. I’m very happy with my purchase :)

Cable does not recoil as advertised, from first use. When I contacted customer support I recieved an answer that I should not have stretched the cable (as other people state as well in their review). No offer for any reimbursement or whatsoever. Scam! Wish I’ve read other reviews bedoel buying…

Bought a couple of mag cables, on clearance. Both worked fine for a couple of months, then one separated at the usb-A end. Contacted Skegic, was told there was no warranty on clearance items. They would offer me $5 off on a new cable though! Very unsatisfied customer here.

Bought one thinking would be convenient in the car to connect to Android Auto. Keeping getting a connection error message when my old non coiling cable was no issue. Made contact and their response was it may not be compatible! Nowhere mentioned this possibility. Stupid me thinking it was just a convenient cable . Totally off them.

The cable doesn’t recoil. Contacted customer services. Apparently the cable had been straightened, according to them. Totally unwilling to provide a replacement. Then stopped responding to queries. So, poor product and customer services, who don’t even comply with their own warranty offering.

This is my second order. My first order went fine and everything is ok at this point. Both orders were received in an appropriate amount of time. My second order had an incorrect item in it. I emailed them and just had to send a picture of what I received. I was told the correct order is being shipped out. Customer service has been very prompt and helpful. So as long as I receive the correct item and everything keeps working good I will be a happy customer

I have bought 5 of them. One cable briefly disfunctionned, and the help center offered to replace it. So far, no complaints. Let's see if they hold the test of time, but for a frequent traveller their non-tangle feature is a game-changer !

I placed an order earlier this month, my second one because I liked the cables but needed longer ones than I had before. This time however, am still waiting for my purchases and despite numerous emails to customer services all I am told is "please wait patiently". Firstly, I have been very patient and secondly how patronising a response. If I told them to wait patiently for payment after 3 weeks of having the item I think they also might be irritated. There is a fine line between assertive and patronising. Just repeating the same message in 5-6 emails is not being assertive but is being disrespectful to your customer, please take note. I was told i couldnt cancel my ordernor have a refund because my goods were in transit. But after nearly 3 weeks I have not received them!! I have had to purchase cables elsewhere because I could wait any longer and needed to find a solution to charging my phone nearby. I even requested for the company's complaint process but have been repeatedly ignored ans guess what, told to wait patiently! Do you know, as I write this I am now wondering whether I was even talking with a human being because it was so robotic in response?!! If Skegic are reading this you need to overhaul your customer service approach urgently. For anyone else reading this, dont buy from this company. A test for a company is how they deal with their mistakes or failures,and this company cannot be relied upon to deal with them decently. I won't be buying from them again thars for sure. I am adding another section due to the response below from Skegic. You have not communicated regularly with me, you have responded to my many communications, initiayed by me. And you have ignored my request for your complaints process despite requesting it 3 x now. This is my accurate experience of your customer service and I reiterate it is very poor. I think your response below demonstrates this very clearly.