SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx reviews

Showing 170 reviews with 4 stars · Clear filters

CHRISTINE L.
Oct 15, 2025
Phil was helpful but his answer was not…
Phil was helpful but his answer was not what advertising stated I believe him. Very polite
Reply from SkinnyRxOct 16, 2025
Thanks for the review! Really glad Phil was able to help and that he treated you well. Sorry there was a disconnect between what we advertised and what he could offer – that's definitely not what we want. Would you mind sharing what would've made this a 5-star experience for you? We'd love to know so we can do better. Appreciate your honesty!
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Debbie
Oct 15, 2025
Vivian is a very polite representative…
Vivian is a very polite representative of the company. She said she resolved an issue, for me. I will know in a week or so. She is very kind. BTW, the original recording told me it’d be a three minute wait. It was exactly 15 minutes.
Reply from SkinnyRxOct 16, 2025
Thanks for the kind words about Vivian—we're lucky to have her! We really hope she was able to get everything sorted for you. And thanks for flagging the wait time issue—15 minutes when it said 3 definitely isn't right. We're going to look into that to see if there might be a glitch on our end. Feel free to reach out if you need anything else!
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HAE
Oct 11, 2025
Good customer service
I opted to go with pills, and honestly, they didn’t do too much for me other than give me an upset stomach every time I ate. I’ve been on them for about a month, so maybe I need to give it more time. Unfortunately, due to rising health care costs, I had to trim my budget greatly, so I cancelled my subscription. The woman who helped me was very kind. She did offer me a discount, but wasn’t overly pushy when I told her I really couldn’t afford it. I appreciate how easy she was to work with.
Reply from SkinnyRxOct 13, 2025
Thank you for taking the time to share your experience. We’re sorry to hear the medication wasn’t the right fit for you and understand the need to make budget-conscious decisions. We truly appreciate you acknowledging the kindness and professionalism of the representative who assisted you during cancellation. If you’d like to explore alternative treatment options or discuss a plan that may work better for your needs, our team is here to help. Please feel free to reach out to us at [email protected] or call 1-888-979-9580. We’re always happy to assist you in any way we can.
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Patricia B.
Oct 10, 2025
Skinny RX is great
The rep Brenda was very helpful and took care of my request with no issues. I’m not renewing my subscription as the cost is a bit costly. I have loved the results and hoping I will be able to maintain.
Reply from SkinnyRxOct 10, 2025
We’re happy to hear Brenda was helpful and took care of your request smoothly. We completely understand your decision and are glad you’ve loved your results wishing you the best as you continue maintaining your progress!
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Kathy C.
Oct 7, 2025
Christian was professional and helpful
Christian was professional and helpful. The drivers licence pic was difficult. 4 stars for that.
Reply from SkinnyRxOct 8, 2025
Thank you for your feedback. We’re glad Christian was professional and helpful, and we appreciate you pointing out the challenge with the driver’s license upload we’ll share this with our team to improve the process.
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Dasha D.
Oct 4, 2025
Sheila did a great job and was very…
Sheila did a great job and was very patient explaining things. However, I was not happy with the condition of the package when it arrived for month 2. It was completely wet, as the ice pack had melted. Liquid was coming out of the package. It seemed to not have affected the medicine, but I'm not sure that the chilled temperature was kept as the ice pack was completely melted. It had been shipped overnight by FedEx.
Reply from SkinnyRxOct 7, 2025
Thank you for sharing your experience. We’re glad to hear Sheila was patient and thorough in explaining everything, but we’re very sorry about the condition of your package. That’s not the standard we expect, and we understand your concern about the melted ice pack and product temperature. Please reach out to us at [email protected] or call 1-888-979-9580 so we can review your shipment and make sure everything is safe and handled properly. Your feedback helps us improve both packaging and delivery for our patients.
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Stacie
Oct 3, 2025
Great intake
Great intake
Reply from SkinnyRxOct 3, 2025
So glad to hear your intake went well thank you for sharing!
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Melania
Oct 2, 2025
Patricia
Patricia, was so patient with me and guided me through the process, answering every question. She made me feel very confident.
Reply from SkinnyRxOct 2, 2025
So glad Patricia was patient, answered all your questions, and helped you feel confident.
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