Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About SkinnyRx
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Was hoping I could leave you guys a good review but after 3 months spending $800 and gaining 3 lbs as well as my stomach swelling up and staying constipated I really don't have much good to say I feel like I had my money completely taken from me never again still can't believe I spent $800 with y'all to gain 3 pounds that's ridiculous this stuff does not work
Reply from SkinnyRxOct 16, 2026
We're really sorry to hear this. We know how frustrating it is to not see the results you were hoping for, and we'd like to help. We couldn't find an account with the info on this review, so please give us a call at 888-979-9580 (Mon to Fri, 9AM to 6PM EST) and we'll take a closer look with you.
MM
Megan M.
Useless
Despite assurances from two different reps this morning, including Veronica, no one had called me back to resolve my issue. I was told by the third person I just spoke with that a call back hadn’t even been scheduled. Now I’m supposed to believe that someone will reach out after they close? They are just dicking me around because they don’t want to change my medication. Useless company.
Reply from SkinnyRxOct 19, 2026
Thank you for taking the time to speak with us over the phone. We're glad we were able to get your concern taken care of. If you need anything else, please don't hesitate to reach out to us at 888-979-9580 (Mon to Fri, 9AM to 6PM EST). We're always happy to help!
AW
Amanda W.
Wish I could give them a zero
Wish I could give them a zero. Filled out the forms and decided not to use SkinnyRx. They have called me multiple times a day for over a week. I don't have time to answer my phone multiple times a day to tell a different person I am not interested.
Reply from SkinnyRxOct 13, 2026
We’re sorry for the frustration. Your time matters, and repeated calls after you’ve decided not to move forward is not the experience we want for anyone.
We searched for your account but couldn’t find an open, active account with the information provided. Please call us at 888-979-9580 (Mon–Fri, 9AM–6PM EST) so we can find your details and make sure you’re taken off our call list.
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hikhrihay H.
This company is a scam
This company is a scam! Will automatically have you signed up for a subscription without your knowledge then refused to give a refund when you call them about it.
Reply from SkinnyRxOct 3, 2026
We're sorry to hear about your experience. We'd love the chance to take a closer look at your account and help however we can. Please give our support team a call at 888-979-9580, Monday through Friday, 9AM to 6PM EST.
MH
Michele H.
Warning: Systemic Operational Failures and Non-Delivery of Pre-Paid Services
Warning: Systemic Operational Failures and Non-Delivery of Pre-Paid Services
I pre-paid $3,588 upfront for what was advertised as a continuous, medically supervised 12-month program with SkinnyRX (Lean Rx, Inc.). Over the first two 4-month shipments, I experienced zero clinical efficacy or weight loss from their oral tirzepatide dissolving tablets. Later, an outside provider (Ro) confirmed that basic pharmacology indicates this oral formulation lacks validated clinical delivery and essentially has 0% bioavailability.
When I attempted to get my treatment back on track, the administrative process completely collapsed. The provider missed our scheduled check-in window, and during the rescheduled call, explicitly addressed me by another patient's name ("Derek"). She then incorrectly advised a dose increase that customer support later admitted does not exist in their formulary.
To fix their mistake, the company agreed in writing to transition me to an injectable format. Instead of shipping the medication, they spent over a month ghosting my inquiries, providing repetitive automated messages, and demanding redundant medical data already fully documented in my portal. When I formally demanded a cancellation and refund for the unfulfilled portion of my contract, they refused, citing a "no refunds on bundles" policy. Weeks later, after I questioned a bizarre email regarding archived UPS tracking numbers for a shipment I never received, they abruptly texted me that my subscription was canceled entirely—effectively pocketing thousands of dollars for a 12-month contract they terminated early.
This company uses administrative runarounds to stall care while withholding pre-paid funds. I have escalated this matter as a formal billing dispute with my financial institution. Potential consumers should be extremely cautious.
Reply from SkinnyRxOct 3, 2026
We're sorry to hear about your experience. Since there's an open matter with your financial institution, we'll continue to work through that process, and we're also happy to help directly. Please give our support team a call at 888-979-9580, Monday through Friday, 9AM to 6PM EST.
LS
Landon S.
Absolutely awful customer support
Absolutely awful customer support. No one has called me back or replied to any of the online support chat. It’s been 2 days, multiple follow up messages… no reply. Terrible experience and have been unable to get any help whatsoever
Reply from SkinnyRxOct 4, 2026
We're really sorry you've been waiting, that's not the experience we want for anyone. Our team has been trying to reach you as well, so let's get connected! Please give us a call at 888-979-9580, Monday through Friday, 9AM to 6PM EST, and we'll take care of you.
JS
Jen S.
Took these meds for almost a year and…
Took these meds for almost a year and actually gained a few pounds. Even at the highest dosage, my appetite had not decreased. I don't believe the medication quality to be good, as I had success with another provider in the past.
Reply from SkinnyRxSep 28, 2026
thank you for taking the time to share this with us. We're sorry to hear your experience hasn't matched what you were hoping for. We weren't able to locate an account under the name on this review, so we'd love for you to reach out directly so we can look into it. Please give our support team a call at 888-979-9580 (Mon–Fri, 9AM–6PM EST) and we'll be happy to help!
DO
Dometrices
I didn't lose but 3 lbs …
The only good thing about this company good customer service their app is free its very easy to navigate...as far as their medication for losing weight, which I use there injection tirzepatide the one month I didn't lose but 3 lbs for the whole month was gonna renew the hell with that waste of money...so I going back to ivim health price is higher and i hate paying just to have their app 74$ is alot ...but they medication really works so bye skinny rx 💪
Reply from SkinnyRxSep 29, 2026
Thanks for sharing your feedback with us! We tried reaching out to discuss your experience directly, but haven't been able to connect yet. We'd really appreciate the chance to look into this with you, so please feel free to send us a message or give us a call whenever you're ready!