Reply from SKYDAY TRAVELNov 12, 2025
We’re truly sorry to hear that you still feel unhappy after your case has been fully resolved. However, we’re sorry you feel this way, but we’d like to clarify the facts:
You have already received a full refund for your booking to your original payment method.
After that, you also disputed the same charge, which resulted in additional penalties that our company absorbed.
Skyday Travel never keeps anyone’s money — in fact, scammers never issue refunds, but we did.
All transactions were processed securely through authorized airline systems, and we have full documentation confirming this.
Airfares are dynamic, and prices can change at any time based on airline availability. This can sometimes cause confusion when fares change between the time of inquiry and ticket issuance.
We understand your frustration and sincerely regret any inconvenience caused, however, we assure you and all readers that we handled this booking and refund transparently, lawfully, and in full accordance with airline and banking procedures.
Best regards,
Skyday Travel Support Team