SkystraReviews of skystra.com

Opened my first support ticket with Skystra a few days ago. Compared to previous hosting companies, they actually helped. The bar in the hosting industry is pretty low, but at least these guys were there when I needed them. That’s all I need from any company I deal with.

very good website hosting, I use Wordpress for my blogue and it is fantastique!

I've had my website up for a few years, really easy stuff. In the last while, I've been working on updating it and have hired a number of developers to help me do it. Just like everyone else, come to find out these developers don't actually do much, and cost you a ton of money, but especially time!!! My website was completed, but had a few bugs. I asked Skystra if they knew anyone, they didn't, but offered to help with their new service. Thank god, because it's all done, and now I can work on my website again, and not with developers. Thanks S!

I absolutely love them :D! My blog goes really fast and they helped me verify my site with Google. Thank you <3

This one is a bit of a long one but here it goes: I had constant problems at my old hosting company and they kept blaming it on me and all I could see were my invoices and payments getting bigger and service getting worse. I came across Skystra a couple of times on Twitter and Facebook then it turned out one of my blogging friends used them and always had nice things to say about them on her own blog. I wrote their team with a couple of questions, kind of nervous because I didn't know how migrating my blog would be and I thought I would screw everything up making it go down or offline, the guy Marc who replied to in like 2 seconds on on their Sales form told me they do the migration and that made me feel much better :- ). Turns out they also migrate you for free so that was nice to save a bit while I maintained the contract at my old host and transitioned to Skystra's hosting. The migration couldn't have gone better, their team migrated my blog in a couple of hours and gave me constant updates which took a lot of my nervousness away. True to their word, my blog did stay up the whole time it was being migrated and then their team even helped me get something called premium caching setup that really made my blog load way faster than before that was really awesome. I had a little bit of trouble logging into my WordPress dashboard the day after it was migrated but they were on it and helped, it turned out my old host had a put plugin in my website that was creating login errors (go figure), but Skystra's support team fixed it in a couple of minutes and off I was. I've had my blog hosted there now for about a year and everything hums along like a bird. I am very happy with their service it honestly is night and day compared to what I had before. I also feel confident writing reviews and recommending them through my blog to my blogging friends and community because I know their service is worth it and their costs are more than fair. This is my thank you to the Skystra team to making my blog transition just that much easier and keeping my blog running fast, thank you Marc for your quick response and the fabulous team for giving me such great service.

I was seriously considering moving my website hosting to Skystra based on a high recommendation from a friend in Canada. My pre-sale experience was beyond bad. When I asked why they don't offer a real time support even via chat, only email - the reply was along the lines "we don't and never will as it doesn't suit us, so if that's what you want go elsewhere, goodbye". Quite arrogant, yet I replied that I was still interested and asked for more info. Silence. No reply, I raised three or four pre-sale tickets - they all have been deleted from their dashboard as soon as they were created. The last one didn't even generate a confirmation email. My direct emails to the company remained unanswered. my email was blocked. YES - that was my true experience with your sales team in Australia, Skystra. It was about a pre-sale enquiry so of course, I'm not your customer (and never will). Skystra's reply is really disappointing and also revealing their self-centred culture. Personal attacks and backlash are not the way to respond to a negative review. A respectable company takes responsibility for the bad experience of the customer, client or a potential customer, and asks the person to contact them directly with further information and to resolve the issue. That's clearly something beyond this company's customer relationship charter. TrustPilot has verified my review as genuine. Skystra has not contacted me in spite of the verification I provided to them, has not apologised and has not revised their attacking reply. I do not troll, do not post fake reviews and do not suffer from a mental disorder. Grow up Skystra!

I got hacked at my old host and lost years of content it was a total mess, my old host wanted to charge me $300 per site to clean up a mess they had started. I came across Skystra on Twitter, someone named Marc reached out and they fixed everything for me, literally everything. I got all my data back and sites secured. This team was a total god send and real troopers, highly recommend them, I hope their prices stay as good as their service it's definitely night and day from what I had before and they deserve this 5 on 5 review after how much they helped me out of a serious jam. Thanks guys.

I have been with them for about 6 month, host my beauty blog and they're super nice and helpful!