Excellent
Based on 102 reviews
SLEEP365®4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SLEEP365® is a sleep lifestyle brand that champions a life lived to its fullest potential through the power of healthy sleep. With a commitment to sustainability, we craft organic, non-toxic bedroom products, ensuring our customers' comfort is in harmony with the planet. Our team’s expertise delivers a curated selection of accessible luxury products, each one tailored to meet your unique sleep needs and enhance your nightly experience For Every Good Night.
SLEEP365® (sleep365.com) has 102 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
102 approved reviews, newest moderated first
Valerie B.
Patient staff. Antonette remembered my concerns and always extends herself. Communication by phone, email and and in person is very good.
Reply from SLEEP365®May 13, 2026
Thank you so much, Valerie. We appreciate your feedback about Antonette's assistance, patience, and very good communication.
DPZ
This is the 6th Naturepedic mattress that we've bought, and needed this one quickly for a pending move. The delivery team was flexible to change locations when my father got into assisted living early. The mattresses are extremely comfortable and hold up well, too.
Reply from SLEEP365®May 11, 2026
Thanks so much for your continued support, Dave. We're so glad to know that you and your father are sleeping comfortably on your Naturepedic Organic Mattresses. And thanks for your shout out for the delivery service.
Barbara H.
very professional polite perfect delivery date
Reply from SLEEP365®May 11, 2026
Thank you, Barbara. We appreciate your feedback about your experience being very professional, polite, and with the perfect delivery date!
Herb F.
MARK MATTHEWS!!!…is the man.
Reply from SLEEP365®May 6, 2026
Thank you, Herb! We appreciate your shout out for Mark!
Clara M.
I got the best wool pillow for my neck. I had car accident and multiple injury for over 20 years. I had herniated disc on my neck. I have used so many different pillows all these years. Sleep 365 sells 100% wool pillow that finally relieve my neck pain during my sleep. And I wake up feel good.
Reply from SLEEP365®Apr 29, 2026
Thank you, Clara! We're so glad to know that the Vispring Adjustable Wool Pillow is meeting your needs so well! We love that you are waking up feeling good!
Kylie H.
The best staff & service from purchase through delivery. The highest quality products. We are a repeat customer and will be forever.
Reply from SLEEP365®Apr 26, 2026
Thank you, Kylie! We appreciate your ongoing trust in our service and products. We'll be here for you!
Pamela I.
Love your store, everyone is so helpful
Reply from SLEEP365®Apr 26, 2026
Thank you so much, Pamela. We're happy to help.
Margaret
I am very happy with the adjustable latex pillow. I can adjust it just right to ease neck and shoulder pain. Michael in the Los Altos store is very helpful.
Reply from SLEEP365®Apr 22, 2026
Thank you, Margaret. We are pleased to know that you are very happy with your adjustable latex pillow and that it is helping to ease your neck and shoulder pain. We're glad you found Michael's customer service dependable and helpful.
