Aspen O.
BED BUGS- Phoenix Airport location
Found a bedbug on the pillow in my room and immediately took a picture and alerted the front desk. Despite the photographic proof, they are adamant there are no bed bugs in the room and as such will not refund the room, nor manage the infestation. I fear for the next person who spends the night in that room as there have been no measures to eradicate the bed bugs.

