Jeannie C.
Good Customer Service
Fast and great customer service through email.
Reply from SleeplayAug 4, 2023
Hi Jeannie, thank you again for choosing Sleeplay. We are honored to be a part of your journey towards better sleep and improved health.

Great
Based on 795 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, we're Sleeplay.Your ultimate hub for all things sleep.At Sleeplay, we connect you to the next generation of sleep experts, products, and innovations, guiding you through every step of your journey towards better sleep. Whether you're new to the world of sleep health or a seasoned pro, our team is dedicated to helping you find the solutions that work best for your unique needs.Our mission goes beyond just sleep; it's about enhancing your overall well-being. We’re setting a new standard in sleep health, one well-rested person at a time. With our wide range of products, from CPAP machines to comfortable masks, and our expert advice, we aim to transform the way you sleep, so you can wake up feeling refreshed, recharged, and ready to take on the day.We understand that sleep apnea can turn a peaceful night into a restless struggle, leaving you feeling drained and unfocused. That’s why we’re committed to providing top-tier solutions that improve your sleep quality and, in turn, your life. Sleep isn’t just a luxury; it’s a fundamental pillar of mental health, physical health, and performance.Surprise! You’re actually a kind and vibrant person. All this time, you were just tired. Imagine waking up each morning feeling like your best self, ready to embrace the day with energy and enthusiasm. At Sleeplay, we believe that’s possible, and we’re here to help you achieve it.Discover our playground of sleep solutions where better sleep begins. From innovative CPAP technology to personalized customer support, we’re here to ensure you sleep soundly and wake up smiling. Because at Sleeplay, we’re not just about selling products; we’re about creating a community where sleep health is prioritized, and everyone can enjoy the benefits of a good night’s rest.
Sleeplay (sleeplay.com) has 795 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
795 approved reviews, newest moderated first
Jeannie C.
Fast and great customer service through email.
Reply from SleeplayAug 4, 2023
Hi Jeannie, thank you again for choosing Sleeplay. We are honored to be a part of your journey towards better sleep and improved health.
Kevin G E.
Edit: After awhile they reached out to me to correct the error and refund the money. I have since ordered more products as they have exactly what I need and a good response from customer service while shopping on line and answered my questions right away. Original Review: I had updated my orders and I am still getting them or getting charged for them. Please make sure that they are refunded. Order # 62791 and 65574. I canceled the subscription please make sure that that has also been done. I am tempted to cancel everything!
Reply from SleeplayAug 9, 2023
Hi Kevin, the reason you've been receiving the product despite your expectations is due to an active subscription that was in place. Our records indicate that you were subscribed to receive this product every 6 months. We sincerely apologize for any confusion this has caused. However, please rest assured that we have taken immediate action to address this issue. Your subscription has been promptly canceled, which means you will no longer receive the product. We understand that this wasn't your intention, and we apologize for any inconvenience it may have caused. Thank you for giving us the opportunity to make things right.
John
Order was quickly filled Fair price
Reply from SleeplayAug 10, 2023
Hi John, thank you again for choosing Sleplay. We are honored to be a part of your journey towards better sleep and improved health.
LeftyS7
Still haven't gotten order.
Reply from SleeplayAug 9, 2023
Hello John, your order was ship out on August 1st and it was delivered on August 5th. please double check to make sure you received it. If you did not please contact us so we can help you out.
Stacy
I received my merchandise in a timely manner and I truly love my new mask also it’s very easy to communicate with sleep lay and return items if needed
Reply from SleeplayAug 4, 2023
Hi Stacy, thank you again for choosing Sleeplay. We are honored to be a part of your journey towards better sleep and improved health.
Lisa P.
It was so easy and you all processed my order really fast. Just in time for my vacation.
Reply from SleeplayAug 3, 2023
Hi Lisa, thank you for choosing Sleeplay we are thrilled to have you as a valued customer and to be your trusted CPAP providers.
Tim H.
The crew at Sleeplay are top notch! The product I was looking for was in stock, the 30% discount was awesome, and the shipment made it to my door earlier than expected.
Reply from SleeplayAug 3, 2023
Hi Tim thank you again for choosing us. We are honored to be a part of your journey towards better sleep and improved health.
steve W.
Delivery was fast and included shipping cost also I appreciated the 15% discount. Unfortunately instead of getting one each small, medium, and large as I expected only a single 64214 medium cushion arrived. Looking back at the website it appears to be my mistake but I was never asked what size I needed. I normally use the small cushion is it possible to exchange the medium for a 64213 small?