Average
Based on 51 reviews
sleeptest.com3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to eliminate most of the barriers standing between sleep tests and the people who need them. If you think you might have sleep apnea, we can help you get a sleep test so you can know for sure and get the treatment you need.By offering efficient, direct-to-patient sleep testing and diagnosis, we want you to have an optimal experience leading to treatment that improves your health and happiness. We strive to exceed the expectations of patients, doctors, and dentists and create a more efficient and effective method for testing and treating sleep disordered breathing in the United States.
sleeptest.com (sleeptest.com) has 51 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
51 approved reviews, newest moderated first
Nadir M.
Very easy process
Reply from sleeptest.comFeb 8, 2024
Nadir, Thank you so much for your five star review! We appreciate feedback from our customers like you, especially hearing what an easy process you found it. Best wishes, The SleepTest.com Team
leon P.
Got to do this at home made it seem like I didn't have to change my schedule in life. The hardest part was the on line that you had to do. It was a ring on my finger that makes it easier.
Reply from sleeptest.comFeb 8, 2024
Leon, Thank you for your review of your SleepTest.com testing experience. Being able to test at home is definitely a bonus when it comes to the actual test. Thank you for the feedback regarding scheduling. We want to ensure clear communication with our customers, and will consider your experience for the future. Best wishes, The SleepTest.com Team
Sherie
Everything was included in the test kit. All steps were clearly stated and easy to follow. Returning the test kit was very easy. Could not have been easier to do the sleep test.
Reply from sleeptest.comFeb 8, 2024
Sherie, Thank you so much for your five star review! We appreciate knowing that our customers are finding our at-home testing experience easy-to-follow. Thank you for trusting SleepTest.com with your sleep apnea journey! Best wishes, The SleepTest.com Team
Disappointed C.
Don't be so cheap and print some CORRECT instructions vs. assuming everyone is tech savvy to use QR codes. There is squat in the instructions (I HAD to print) about the red lights and their exact/full protocol. Train your reps better so they provide accurate info. And, if I'm having a telemed appt. with a PA vs. a Dr., it would be nice to know ahead of time. If you need paperwork completed, 1 email is sufficient vs. multiple confusing emails. Questions on the medical forms could be more concise/worded better (it's not always a black or white, "yes" or "no" response). Lastly, send some medical tape vs. Post It Note (size arrows flags) junk that will actually stick to your skin and some clips that aren't so stretched out that will actually stay in place. Disappointing experience with YOUR company, and it's not my first trip to this medical rodeo. In response to your response. I never stated "difficult." There is just A LOT of room for training and improvement! UPDATE: 11/27/23: I have called NOW 3X and left voicemails to get a receipt from my Monday, 11/27 Telemed Appt. and have yet to be contacted by anyone to supply this itemized receipt! UPDATE 2/8/24: Case & point. It took months to get another of their lame responses on 2/7/24 from my additional 11/27/23 comments.
Reply from sleeptest.comFeb 8, 2024
Thank you for letting us know what your experience was. We strive to provide a great experience for all of our customers, and appreciate knowing where we can improve.
Mandy
The company was helpful with numerous emails and texts as heads-up for arrival of equipment, etc. However, the included batteries for the first night (which were already in the sleep test machine) didn’t work, so I used the second night’s included batteries for the first night. I then went to the store and bought AAA batteries so I could do the test the second night. On the second night, the machine would not stay on even though I had just replaced the batteries. I woke up the following morning to the machine turned off. I tried testing a third night, but the machine wouldn’t stay on. I sent the machine back. Also, due to the need for extra days to test, I called and told them that I would have the machine for extra time. The woman in the phone assured me it would be okay. But then I started getting reminder texts and emails saying that my equipment was running late and that I may be charged for late fees. I responded to this email saying that I had already talked to someone there who had okayed me to keep the machine longer. I continued to get late reminders. Perhaps technicians aren’t communicating effectively? This part was frustrating.
Reply from sleeptest.comNov 22, 2023
Sorry to hear about the issues that occurred during your test. Thanks for sharing your feedback. We wish you all the best with your sleep treatment journey.
Al
Instructions easy to follow
Reply from sleeptest.comFeb 8, 2024
Al, Thank you for letting us know about your experience! We are glad to hear that using an at-home sleep apnea test had easy to follow instructions. Best wishes on your sleep apnea journey, The SleepTest.com Team
Suzie
I was skeptical about getting accurate results from the sleep study due to a study I had done several years ago. The sleep physician that followed me in this study was very well versed on up to date research, and the effects of sleep disorders upon the body systems... I was educated as to the importance of diagnosing sleep apnea, correct breathing (nasal) and left with hopeful resolution to my sleep disturbances!
Reply from sleeptest.comFeb 8, 2024
Suzie, We are so glad that we've exceeded your expectations with the test-at-home process! Our team is committed to making sure you get the accurate results that you need, and also increasing your knowledge of the effects of sleep apnea. Thank you for taking the time to leave us a five star review! Best wishes, The SleepTest.com Team
Jeff P.
I enjoyed the comfort of being at home but still very hard to sleep with stuff on you regardless of where you're at.
Reply from sleeptest.comOct 19, 2023
Jeff, we're sorry to hear that you found it difficult to sleep with our testing equipment on. We use some of the smallest and lightest sleep testing technology available. The hope is that our testing equipment will help to improve your sleep quality in the long run!
