Great
Based on 368 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
Sleepypod (sleepypod.com) has 368 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
368 approved reviews, newest moderated first
Jan
Keeping them as safe as possible is a must. There is no other better dog carrier than a sleepy pod. This is our second sleep pod and the dogs love it.
Reply from SleepypodMay 13, 2024
Awesome, thank you! We are happy to hear this and we want the safest for your pets too! :)
anonymous
I called for support on a product issue and they were very helpful. They also followed up by email with additional support, which I appreciated. I am very satisfied with the customer support I received!
Reply from SleepypodMay 13, 2024
Thank you! We appreciate you too. And please always feel free to reach out anytime if you have questions in the future. :)
Jacqueline H.
Excellent communication, fast shipping.
Reply from SleepypodMay 13, 2024
Thank you! We are happy to hear you are enjoying your Sleepypod products.
Carolyn
I’m into safety for me (dog flying forward in an accident) and my dog when driving in the car. I had the older model pet protective harness and loved it for my prior dog. The new harness is sturdier. My dog adapted to using it. The car clip is a good idea to keep the car seat belt out at the right length, but sometimes the belt still retracts, making me have to let the seat belt retract after it locks so I can pull it all the way out again. I don’t use the harness to walk my dog.
Reply from SleepypodJun 3, 2024
Thanks for letting us know! We will reach out to our design team and share the word. We are happy to hear you're enjoying your Sleepypod products :)
Viviana L.
Good materials and got on time.
Reply from SleepypodMay 9, 2024
Yay! Thank you for supporting Sleepypod. Please reach out if you ever have any questions about your products.
James M.
Quick and easy process. Harness is the best I have tried out of many. Kitty even likes it.
Reply from SleepypodMay 7, 2024
Hi James, thank you! That's awesome to hear, we're happy to hear you and your cat are enjoying your products!
James Y.
Love Sleepypod. Have two. Easy to get and out. A comfy bed. Easy to see out of. Great when on the move. Highly recommend!
Reply from SleepypodMay 3, 2024
Hi James! Thanks for the review. We're so happy to hear you and your fluffy ones are enjoying our products. :)
KH
You have to pay for return shipping and then re buy the product. No exchanges.
Reply from SleepypodMay 1, 2024
Hi Kierstin, We see our customer service rep Jeffrey has reached out to you. You can respond to the email sent and he can assist you further with the return/exchange process. Thank you.
