Slyman Bros AppliancesReviews of slymanbros.com

Ordered a stack washer and dryer for a great price on their website, then received a call two days later saying they made a pricing error and we could either pay an additional $600 or they would cancel our order.

I ostensibly purchased a display model dishwasher from the O'Fallon store. Prior to the purchase, I noticed a single, slight dent on the face of the dishwasher and was told the discounted price was reflective of that imperfection. Fine. I can live with that blemish given the price adjustment, bought the dishwasher and had it delivered a few days later. Surprisingly, though, the dishwasher that arrived at my house was NOT THE SAME unit I viewed at the store and intended to purchase. Slyman Brothers delivered a different dishwasher (same make/model as the floor unit, though) that was in significantly worse shape than the unit I thought I was buying. The front of the dishwasher delivered to my house is beat up with multiple dents and scratches. Additionally, one of the leveling legs is broken and the adjoining structural plastic frame is cracked, indicative of the unit being dropped on that leg. I called the store to seek restitution and was told that since my wife - who accepted delivery while I was at work - did not unpackage the dishwasher and note these problems upon delivery, I have no recourse. Well done, Slyman Brothers. You got me. What a great way to unload open-box, damaged items you want out of inventory. Show the customer a decent-looking floor model, but deliver a different unit that somewhere along the way has become unsaleable unless you can find an idiot like me to take it off your hands using the time-tested bait and switch concept. You should change your advertising tagline to the PT Barnum quote "There's a sucker born every minute." Fortunately for me, though, I learn from my mistakes and will NEVER do business with your company again. Anyone reading this review should follow my lead.

I had a Speed Queen delivered that was faulty and they sent another new one out. Same thing with the second one. They were selling machines with defective parts. Both machines wouldn't drain. I was told to call AAA Appliance to fix it and when the tech came out he spent over an hour and he couldn't fix it. I called Slyman and said I wanted a GE instead and they said it would take a couple of weeks. They were not happy with me even though they are the ones selling defective washers.