Great
Based on 3,851 reviews
Smalls4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
3,851 approved reviews, newest moderated first
C
My cat love this food so much, she don't want to eat her old food. I think its the variety of flavors instead of the same kibble every day. She has not vomiting hair balls this whole week which is very good. I would highly recommend this cat food.
Reply from SmallsApr 21, 2024
We're happy to hear that your kitty is loving the food and experiencing positive health benefits from the recipes! Thank you for recommending Smalls to others—it means the world to us.
paige R.
Our 8 year old kitty has been eating fancy feast, or as we call it kitty crack, he was on it for couple years, just because it tastes good doesn't mean it's good for them. I knew we should change his food but kept putting it off, he ended up having constant diarrhea, and was lying down oddly, humped up, like his stomach hurt. We changed to Smalls, and now he has solid poops, no stink, and lying down normally. He loves Smalls bird based food, he's not as crazy about the other fish based food, but he's always been that way. I feel bad for waiting so long! But he's happy now, and I know he'll live longer! Definitely worth the money. Don't cheap out on your kitties! They will always love you more than any human! It's worth the loving purrs, and cuddles! This morning when he woke us up he was drooling, I know he was thinking about his new Smalls breakfast! Oh and he loves us even more. 💕
Reply from SmallsApr 21, 2024
Thank you for sharing your heartfelt story about your 8-year-old kitty's transition to Smalls! We're so glad to hear that he's thriving on our food and experiencing positive changes in his health and happiness. We're honored to be a part of your cat's journey to better health and grateful for your trust in us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and your beloved kitty every step of the way!
Robert P.
I think that smalls is the perfect way to make a food system for your cats. I mix smalls with a limited ingredient canned food. As well a limited ingredient canned fish topper. This makes the investment in smalls very reasonable. My cats are visibly in better health
Reply from SmallsApr 21, 2024
It's wonderful to hear that you've found a perfect system with Smalls! We're thrilled to hear that your cats are visibly benefiting from this combination and experiencing better health as a result. Thank you for sharing! If you ever have any questions or need further assistance, please don't hesitate to reach out
Magen S.
I just had the best experience with customer service ever! I was having such a weird day when I went to pick up my delivery there was no package to be found. I searched everywhere. I live in an apartment with Luxor lockers and the delivery guy did not put my package in a secure locker. I notified the complex of my issue and they still could not locate the package. I was so upset bc this economy has been brutal and I specifically budget every month so my fur babies get the very best nutrition possible. It can be a struggle but they deserve the best. My spirits were completely shattered but I decided to reach out to customer service just to voice my concerns. Bec was amazing and without hesitation processed a new order to be shipped asap. It’s these small acts of kindness and understanding from amazing businesses that make my heart feel full again. My fur babies mean the world to me and to have a company like Smalls take the reins in human compassion, it makes me feel a little bit more hopeful in humanity.
Reply from SmallsApr 21, 2024
I'm sorry to hear about the frustrating experience with your delivery, but I'm so glad to hear that our customer service team was able to turn things around for you! Your kind words mean the world to us, and we're grateful for the opportunity to make a positive difference in your day. If you ever need anything else or have any further concerns, please don't hesitate to reach out!
Susan B.
The food was wonderful and my cats loved it.
Reply from SmallsApr 18, 2024
Thank you for sharing your feedback! We're so happy to hear your kitties are loving the food 💛
Matthew K.
Smalls has been beyond wonderful. The food seems good quality and my cat has been mostly enjoying it, they have nice add-ons that can make it easier (like broths, which my cat likes since he's more of a licker than a chewer). The packaging was great. Managing my account is super easy. The customer support is unparalleled.
Reply from SmallsApr 15, 2024
Hey Matthew, happy to hear that you've had such a positive experience with Smalls! Thank you so much for the feedback and kind words. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Daphne R.
We wanted our new baby kitty to be healthy and happy. She was a rescue, and we just wanted her to have the best, which means eating healthy like us. So we chose Smalls, and everyone was happy. Every night, at about the same time, she walks with me to the kitchen and stays by my side until I put her bowl down where she can get it, meowing all the way. I interpret that as 'Thanks Mom'>
Reply from SmallsApr 15, 2024
Hey Daphne, It's heartwarming to hear that you're providing your new baby kitty with the best care possible and that Smalls has been a part of that journey. Thank you for sharing this lovely moment with us, and if you ever need any further assistance or have any questions, please feel free to reach out!
Consumer
The quality of the food is excellent. Even though my cats are still transitioning to Smalls, I am looking forward to the day they will switch 100% to it!
Reply from SmallsApr 15, 2024
Thanks so much for the positive feedback! Transitioning to a new diet can take some time, but it's wonderful to hear that you're committed to making the switch. If you have any questions or need further assistance during the transition process, please don't hesitate to reach out. We're here to support you and your kitties every step of the way!
