Excellent
Based on 83 reviews
Smartfi Home Loans, LLC4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Establishing our roots in 1911, Smartfi Home Loans, LLC, began as Bankers Guarantee in Ohio, with a mission to serve locals from the beginning of their mortgage loan, to the very end.Under our new name, Smartfi Home Loans, LLC, we combine the experience and trust we’ve accumulated over the years with our tailored products and a streamlined platform to serve our partners and support American seniors.With us, you’ll find knowledgeable and friendly experts who enjoy the process of helping our partners get their clients the right mortgage. NMLS #1862952 | Equal Housing LenderSmartfi Home Loans, a wholesale lender.
Smartfi Home Loans, LLC (smartfihomeloans.com) has 83 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
83 approved reviews, newest moderated first
Florida's Best Mortgage C.
The wholesale team is great; Todd Lansbach & Faith Gates are consistently excellent to work with.
Reply from Smartfi Home Loans, LLCJun 12, 2025
We’re thrilled to hear about your positive experience with Todd and Faith! Our team is dedicated to providing exceptional service, and your feedback means a lot to us. Thank you for choosing us!
Consumer
Working with smart was easy and transparent! Josh Callison is knowledgeable and very customer service oriented!
Reply from Smartfi Home Loans, LLCJun 12, 2025
Thank you for your fantastic feedback! We're thrilled to hear that you had a smooth experience and that Josh provided you with top-notch service. We appreciate your support and look forward to helping you again in the future!
Cicely C.
Turn times were super fast. My account rep Channon was super communicative and helpful. We had clear to close a lot sooner than expected. I would highly recommend using SmartFi for your reverse mortgage needs.
Reply from Smartfi Home Loans, LLCJun 12, 2025
Thank you, Cicely! We’re thrilled to hear about your positive experience with Channon and our quick turn times. Your recommendation means a lot to us, and we’re glad we could assist you with your reverse mortgage needs. Looking forward to serving you again!
Bruce S.
SmartFi is an awesome company. My rep there, Mac, is always available or returns my calls immediately. They are super with non-FHA approved condos and will take a look at any loan. They really want to help and look for ways to make the deal.
Reply from Smartfi Home Loans, LLCJun 12, 2025
Thank you, Bruce! We're thrilled to hear about your positive experience with Mac and our team. Our goal is to provide exceptional service and support for all your loan needs. We appreciate your feedback and look forward to assisting you in the future!
Mariner M.
Helpful and attentive staff
Reply from Smartfi Home Loans, LLCJun 12, 2025
Thank you for your kind words! We're thrilled to hear that our staff made a positive impact during your experience. Providing exceptional service is our priority, and we appreciate your support!
George A.
The process was exceptionally smooth, from file submission to initial approval, thanks to prompt and clear communication. Even with an appraiser issue, we navigated it efficiently. It was a very pleasant experience, acknowledging that appraiser choice isn't within SmartFi's control.
Reply from Smartfi Home Loans, LLCJun 12, 2025
Thank you, George! We’re thrilled to hear that you had such a smooth experience and appreciate your understanding with the appraiser situation. Clear communication is key for us, and we’re glad it made a difference. Your feedback inspires us to keep delivering top-notch service!
Gregory P.
Diamond is a true GEM. Aso all support was responsive and friendly. We are looking forward to a long term relationship.
Reply from Smartfi Home Loans, LLCJun 12, 2025
Thank you, Gregory! We’re thrilled to hear about your positive experience with Diamond and our team. We’re excited to support you in your journey and look forward to building a long-term relationship together. Your satisfaction means the world to us!
KClifton
Working with Rebekah Shalom Weiskittel was very delightful. She was patient with my many questions. Both kind and professional, I recommend working with Rebekah.
Reply from Smartfi Home Loans, LLCJun 3, 2025
Thank you, KClifton! We're thrilled to hear about your positive experience with Rebekah. Her dedication to providing excellent service and support is what we strive for. Your recommendation means a lot to us!
