Smartpulse Store Reviews | Read Customer Reviews of smartpulsestore.com

Smartpulse Store Reviews | Read Customer Reviews of smartpulsestore.com

Smartpulse Store reviews

92 approved reviews, newest moderated first

Loretta K.
Sep 9, 2025
Love but still need help
I love the watch and have had to practice to learn how to operate. Now I can't figure out how to reset as the current date has disappeared. Otherwise, I like it but lack a user instruction book. I rec'd an email from you and I followed all the instructions. Unfortunately two credit cards prompted a fraud alert and banks won't accept either one. Please refund my money so I can return this watch to you.
Reply from Smartpulse StoreSep 9, 2025
Thank you for your feedback! We’re happy to hear you love the watch. For help resetting the date and using all the features, you can find our quick setup guide here: 👉 https://smartpulsestore.com/pages/how-to-use-your-smartpulse-watch-quick-setup-guide
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Christine C.
Sep 9, 2025
Works excellent for all the items I…
Works excellent for all the items I follow.
Reply from Smartpulse StoreSep 9, 2025
Thank you so much for sharing your experience! We’re really glad to know it’s working excellently for you. 🙏
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Valerie W.
Sep 9, 2025
A Good Buy
The watch arrived in a timely fashion. It was fairly easy for me to get the basic functions working. I'm sure the watch does things I'm not aware of yet. I love the accuracy of the blood pressure, heart rate, and O2! The home health nurse was quite surprised that a watch could do that so well. I wish the step count was more accurate; that's the only negative I've encountered. I'm glad I chose this watch.
Reply from Smartpulse StoreSep 9, 2025
Thank you so much for your thoughtful review! We’re really glad to hear you’re finding the watch helpful and that even your nurse was impressed. 😊 We’ll definitely keep your feedback on the step count in mind as we keep improving. Delighted you chose us!
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Cindy D.
Sep 6, 2025
It was for my husband and he loves it.
It was for my husband and he loves it.
Reply from Smartpulse StoreSep 8, 2025
That’s wonderful to hear! 💙 We’re so glad your husband is enjoying it — thank you for sharing this with us.
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Jen S.
Sep 5, 2025
Nice features
Nice features, doesn’t connect to phone unless phone is close by
Reply from Smartpulse StoreSep 5, 2025
Thanks for sharing your feedback! Yes, the watch needs to stay connected to your phone via Bluetooth, so keeping it nearby is important for all features to work smoothly. We’re glad you’re enjoying the features!
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Cheryl. J.
Sep 4, 2025
Where can I replace the charger cord
Where can I replace the charger cord
Reply from Smartpulse StoreSep 4, 2025
Thanks for your question! You can order a replacement charger cord directly from our store here: 👉 https://smartpulsestore.com/products/smartpulse-watch-charger-replacement We’ll get it shipped out quickly so you can keep your watch powered up without worries. ⚡⌚
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Sally
Sep 3, 2025
Delivery was much later than expected…
Delivery was much later than expected so I was worried it was a scam as I watched the progress toward my address. But it got here! It is a bit large for my skinny arm but the watch portion is brilliant. I can change the look of the face week to week. I don't seem to be able to connect it to my Chrome book so far, so am using an old cell phone. I haven't used many of the functions yet but I hope to be able to follow bp and heart rate more closely with it on.
Reply from Smartpulse StoreSep 3, 2025
Thank you so much for your honest feedback and for giving the SmartPulse a try! We’re sorry to hear the delivery took longer than expected — normally U.S. orders arrive within 3–6 business days, but during high-demand periods it can sometimes take longer. We’re really glad you’re enjoying the watch face options and features. For setup and connecting your watch, here’s a step-by-step guide that may help: 👉 https://smartpulsestore.com/pages/how-to-use-your-smartpulse-watch-quick-setup-guide The watch is designed to connect with iPhone and Android phones through the DaFit app, but unfortunately it can’t pair directly with a Chromebook. If you use your phone, you’ll be able to unlock all the health features, including blood pressure and heart rate tracking. We truly appreciate your patience and hope the watch becomes even more useful as you explore all its functions. 🙏
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Dagmar K.
Sep 3, 2025
How to set it instructions
Not anybody’s fault; I have bought my watch a long time ago and lost all during move! I have no idea how to set it and lost the cord to charge
Reply from Smartpulse StoreSep 3, 2025
We totally understand how a move can make little things like chargers and manuals disappear — it happens to the best of us! 😊 Here’s our quick setup guide that will help you get your watch up and running again: 👉 https://smartpulsestore.com/pages/how-to-use-your-smartpulse-watch-quick-setup-guide Also, if you need a replacement charging cable, just reach out to us at [email protected] and we’ll be happy to help. And we have to say… giving us 1 star while saying it wasn’t anyone’s fault feels a little harsh, don’t you think? 😉 If the guide helps and everything works again, we’d be so grateful if you might reconsider updating your review. It really means a lot to our small team. Thank you! 🙏
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