Excellent
Based on 1,056 reviews
smileie.com4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 990 reviews with 5 stars · Clear filters
A. W.
Doctor was patient, kind, and had a great personality. She made the process easy and clear.
Reply from smileie.comMay 4, 2023
Dear Amber, Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated. With Regards, Team Smileie
Melissa M.
Chatted with Caroline today to help with my impression kit. She verified that I am in need of a smaller size tray for impressions. She forwarded my info to get them ordered. Fast friendly service!
Reply from smileie.comMay 4, 2023
Dear Melissa, Thank you so much for the great review! We always enjoy hearing what our customers have to say. We’re glad we could be of service and appreciate the kind words! With Regards, Team Smileie
stephanie
So I have just ordered my aligners and I should receive them shortly. I haven’t tried them yet so can’t say anything about the aligners at this moment. This review is to compliment the customer service (Caroline) who was very friendly and professional. She took the time to answer all my questions and was knowledgeable. Thank you Caroline!
Reply from smileie.comMay 4, 2023
Dear Stephanie, Thanks so much for your feedback. It makes our day hearing about the great service you’ve received from our team. We look forward to delivering an excellent experience to you. Thank you for choosing us. With regards, Team Smileie
Erin W.
Caroline was very helpful. She gave me such a great deal on top of the deal that was already going on, for both me and my dad. She was very informative and had lots of patience while I was figuring out what I wanted. I can’t wait to get my aligners in the mail. :)
Reply from smileie.comMay 4, 2023
Dear Erin, Many thanks for the 5-star rating. Your kind words are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us! With Regards Team Smileie
TaNia W.
Friendly service, very caring, quick and thorough responses to the questions I had!
Reply from smileie.comApr 7, 2023
Hello Tania, Thank you for taking out the time to show our team the support. Your review helps keep our team members motivated and we highly appreciate the effort. Team Smileie.
Khanh V.
Fantastic customer service! They are there for your needs 24/7. Replies to questions are answered quickly and they are flexible with payment plans. 5 stars!
Reply from smileie.comApr 7, 2023
Hello Khanh, Thankyou for taking the time to review us. Your support keeps our team motivated to provide exceptional customer service.
Charleston M.
I had a great informative which was Carolyn she answered all my questions and offered me a great discount on the package .Awesome customer service .I hope it will continue through my plan with Smileie.
Reply from smileie.comMay 4, 2023
Dear Charleston, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you and hope that you have the best experience with us. With Regards, Team Smileie
Cathy
Great communication and customer service.
Reply from smileie.comMay 4, 2023
Dear Cathy, Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime. With regards, Team Smileie
