Smiths Surplus and SupplyReviews of smithssurplusandsupply.com

Reply from Smiths Surplus and SupplyOct 24, 2022

Hi David, Thanks for choosing Smith's Surplus and Supply and taking the time to review your experience. Glad that you are pleased with your USMC FILBE Hydration System! It makes happy to hear when we exceed our customers expectations.

Reply from Smiths Surplus and SupplyOct 24, 2022

Hi Scott, Thanks for choosing Smith's Surplus and Supply and taking the time to review your experience. It's great to hear that we met your expectations!

Reply from Smiths Surplus and SupplyOct 17, 2022

Thanks for your order and taking a moment to review your experience with Smith’s Surplus and Supply. So Glad to hear we met your expectations. We look forward to serving you again.

Reply from Smiths Surplus and SupplyOct 11, 2022

Hi Jason, Thanks for your order and taking time from your day to review your experience with Smith's Surplus and Supply. We truly appreciate your time and effort that goes into writing these reviews. It means a lot to us and plus we love hearing that our customers are having a positive experience.

Reply from Smiths Surplus and SupplyOct 10, 2022

Hi Volodymyr! Thanks so much for ordering a MSS Sleep System from us and taking the time to write such kind words. It makes us very happy to know we're getting right.

Reply from Smiths Surplus and SupplyOct 4, 2022

Hi Mark, Thanks for your service and taking the time to review your experience with Smith's Surplus and Supply. While this isn't the star rating we're used to receiving we do appreciate your feedback. We do accept returns and will be happy to issue you a refund if you decide that's what you'll like to do. Simply contact us at [email protected] you can read our full return policy here https://smithssurplusandsupply.com/return-policy/ I would like to take this opportunity to mention that the product description does state that we have inventory from multiple manufacturers in two different NSN's. The product image gallery also shows labels with the different NSN numbers. Due to your feedback we have updated product description to include a reminder to contact us if a specific NSN is needed so no-one else shares your experience. Regards, Smith's Surplus & Supply

Reply from Smiths Surplus and SupplyOct 10, 2022

Hi Christoper, Thanks for your service and taking the time to review your experience with Smith's Surplus and Supply. While we don't agree with your assessment as the defect you're upset about is mentioned multiple times on the product page. We're curious why you haven't chosen to utilize our return policy if you're so upset with your experience.

Reply from Smiths Surplus and SupplySep 7, 2022

Thanks for choosing Smith's Surplus & Supply! Glad to hear we were able to provide a positive experience for your gear getting needs. Come back again soon our inventory is ever changing.