SMOKEAReviews of smokea.com

Reply from SMOKEAFeb 12, 2026

Thank you for your feedback and for your order. This shipment was sent using the international service selected at checkout, which carries an estimated delivery window of up to 21 business days. According to the carrier tracking, the package was delivered within that timeframe. International transit times can vary depending on customs processing and local carrier handling. We appreciate your patience and are glad to hear the buying experience itself was positive.

Reply from SMOKEAFeb 12, 2026

We’re sorry an item was missing from your shipment. As soon as you reached out, we reviewed the order and issued a refund for the missing item the same day in accordance with our policy.

Reply from SMOKEAFeb 12, 2026

We understand waiting on an order can be frustrating. This shipment was placed using our Free Shipping option, which includes a 2–3 business day fulfillment timeframe before it ships. Your order was processed and shipped on the third business day, within the stated handling window at checkout. We always recommend selecting an expedited option if you need an order to ship sooner. If you ever have questions about timelines, our support team is happy to help clarify before or after purchase.

Reply from SMOKEADec 3, 2024

I'm sorry to hear you thought the shipping took too long. It appears that your order was delivered 5 business days after fulfillment. This is within the estimated 2-10 business days that you selected at checkout. Please consider an expedited or express shipping option at checkout for faster delivery times.

Reply from SMOKEAJun 24, 2024

I'm sorry to hear you received a leaking product. Rest assured, we will always replace any defective items as long as they are reported within 7 days of delivery. Please reach out to our support team at [email protected] and we'd be happy to further assist you.

Reply from SMOKEAJan 3, 2024

This is common with disposable nicotine vapes especially if you're taking larger hits as some of the vapor still escapes after you've activated the heating element. The BC5000 is the model name and is by the Elf Bar brand.

Reply from SMOKEAOct 2, 2023

We're sorry to hear you weren't satisfied with your purchase. Rest assured, we do not sell used products. It also doesn't look like you've reached out to us regarding this issue. Please feel free to contact our support team at [email protected].

Reply from SMOKEAOct 2, 2023

I'm sorry to hear you weren't satisfied with your purchase. If we can help to provide alternative suggestions, please feel free to reach out to our support team at [email protected].