George H.
Name Code …
Name Code Qty Each Options ------------------------------------------------------------------------- Microsoft Office 2013 T5D-01575-DL- 1 143.99 My key doesn't work because they re-sold it 16 times. Not too honest guys.
Average
Based on 20 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SnaggStuff.com is listed under Computers & Phones in Cordova, Tennessee.
SnaggStuff.com (snaggstuff.com) has 20 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
20 approved reviews, newest moderated first
George H.
Name Code Qty Each Options ------------------------------------------------------------------------- Microsoft Office 2013 T5D-01575-DL- 1 143.99 My key doesn't work because they re-sold it 16 times. Not too honest guys.
Brad R.
I ordered product key cards for Microsoft office professional plus 2013. One day I was trying to open an excel document and I was prompted to activate software over the internet, which failed. I tried again over the phone with no success. Upon contacting Microsoft I learned that this key is one that is issued to special organizations at a reduced price, and not for resale. This key is one that is used by schools or government agency. So now my key is banned for pirating reasons and my only option is to contact snaggstuff and get a return or replacement. So I contacted snaggstuff and let them know what my issue was. They completely deny selling me a key that is meant for a special organization and told me that Microsoft outsources there support and that the information they told me was wrong. So again I contacted Microsoft and asked to speak with a supervisor. The supervisor told me the same information, that this key is not meant for home or office use, it is meant for organizations who have some special plan with Microsoft. Again I contact snaggstuff and they deny the allogations but agree to replace my product, great! One catch, they will not replace it with office professional plus, they will only replace it with a lesser version... This place is a complete scam, selling product keys that are not legit. Microsoft knows what they are doing and has a few cases already documented about this company. Avoid like the plague!
Robert L.
I purchased, what i thought to be a new copy, of windows 7 pro. When the disk showed up at my office this was not a copy of windows 7 but a REBOOT disk for windows 7 for Dell PC. And the SN sticker looked like they pealed it off of a PC. Needless to say the disk didn't work and i had to complain. When asking for a refund i was told that the problem must be my fault. and they are a licensed Microsoft retailer (they are not). So i had to claim the purchase on my AMEX to get my money back, Snaggstuff would not refund my money. IF you buy software from them i would be very concerned
Jennifer F.
I purchased the download code for Vipre lifetime antivirus. Snaggstuff.com had the cheapest price for the item and actually the only company I found selling the lifetime version. I received the code in an email in about 2 days. The instructions were a bit lax though, so I asked for some assistance with the code and promptly received a reply. The only bad part was two months after I put in the code it said my trail version expired. I tried emailing and messaging them from their site with no reply. When I reviewed them though they did finally assist me and I got the code that Vipre confirmed was lifetime. So overall I would say they got some improvements to make on their electronic customer service, but when you get a hold of them they are more then willing to fix the issue. Thanks Snaggstuff.com!
mathieu
Bought something I was lead to believe was a docking station. Ended up receiving a simple connector. Now they're using the fact that they shipped a box to avoid giving me back my money even if I sent back the "connector". Wrong way of doing business, avoid them. Plenty other stores to buy from.
Reply from SnaggStuff.comOct 26, 2011
Dear Customer, The title of the item you ordered on the product page was "FRU - DVI-to-VGA adapter - for ThinkPad USB Port Replicator with Digital Video 45K1610" It clearly says that it is a DVI-to-VGA adapter. I don't see how you were lead into thinking anything different. Second, when you called I spoke with you. I said that we would be glad to take back the item, we sent you an RMA and a shipping label. I'm not sure what more we could have done from our end.
VK
Stuff I Buy - Small Electronics/ Accessories - Phone/ Computer/ Chargers/Printer. Latest lineup of classic DVD's is awesome Pros - I am a frequent buyer at this site and find stuff cheaper most of the time with better customer service. Never faced any delays in shipments or received defective orders. Packaging also decent.
ruse
I have ordered Intel D101GGCL. the ordering was easy, and shipping was in time, I received everything in perfect condition and everything works perfectly. I will use Snaggstuff for my future purchases.
Ashley W.
I was a little scared at how low these guys pricing was. To my surprise, the item shipped the same day, got me to in 2 days, and was exactly what I ordered. Will do business again.