SnowverbReviews of snowverb.com

Reply from SnowverbApr 6, 2025

Thank you for your feedback! We're so happy to hear you love the quality of your baggy pants and hoodie, and that the shipment to the USA was fast! We truly appreciate your support and will take your feedback on international shipping into consideration as we continue to improve. We hope to serve customers in Israel soon! 😊

Reply from SnowverbApr 6, 2025

Thanks so much for the awesome review! We’re stoked to hear that your gear is performing great on the slopes, especially with your competitive freestyle skiing! 💥 Keep shredding and we’re excited to be part of your journey this season.

Reply from SnowverbApr 6, 2025

Thanks for the fantastic feedback! We're so glad you're enjoying the gear and the service. We appreciate your support and look forward to helping you with all your future adventures! 🙌

Reply from SnowverbApr 7, 2025

Hi customer, We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We can confirm that if a product is out of stock, a full refund is issued back to the original payment method. If there was any discrepancy in the refund amount, this was absolutely not intentional, and we’d be happy to double-check and resolve this for you. Regarding the refund method, rest assured we comply fully with international payment regulations. In some cases, depending on the payment provider, the name on the refund transaction may appear differently, but the account is securely managed under our brand. As for the product page, sometimes the system takes a short while to sync stock status — we are already reviewing this internally. Please reach out again via our official support channel so we can assist further. Snowverb Team

Reply from SnowverbApr 7, 2025

Hi there, Thank you for sharing your feedback — we’re really sorry you felt this way, and we’re taking your concerns seriously. While we know our products don’t resonate with everyone, we also receive a lot of positive feedback from riders who wear our gear all season long. We do offer returns.If you’ve returned the order with tracking, our team will absolutely honor the refund once it’s received. If anything is still pending, we’d really appreciate the chance to assist you further via email. Best Snowverb Team

Reply from SnowverbApr 6, 2025

Thank you so much for your continued support! We're thrilled to hear you're loving the designs, quality, and timely shipping. We can’t wait to see which new pieces you’ll choose next! 😄

Reply from SnowverbApr 6, 2025

Thanks for the awesome feedback! We're so glad you're loving the snowboard pants, and it’s always a bonus when others notice your gear. Hope you keep turning heads on the slopes! 😎

Reply from SnowverbApr 6, 2025

Thank you so much for your kind words! We're thrilled to hear you're loving the pants and that Snowverb is your go-to for snowboarding gear. Stay cozy and keep shredding! 💜❄️