Stacey S.
Still waiting for my refund after being…
Still waiting for my refund after being miss sold the product. Over two thirds of new followers were fake accounts. I have taken screenshots of the majority, I have emailed every week for two months and been passed onto 'billing' multiple times but no response from there. If you are looking for genuine growth please avoid at all costs.
Reply from Social Growth EngineMay 26, 2023
Thank you for your review Stacy, we put a lot of effort into only engaging real accounts on Instagram. For example We filter all accounts looking for the following - Does have a real profile image and bio. - Does have a recent story posted. - Does not contain Arabic, Asian, Russian letters or similar characters. - Does not contain 5000+ invalid words. - Does not have a high ratio of followings to followers. - Has engaged with hashtags / competitor accounts in your niche. - Has 50+ posts including one within 14 days. There is only so much we can do to ensure the accounts we engage with are real and only then we engage with them. If you have suggestions for how we can improve our search for real accounts be sure to let us know. We have reached out for copies of these screen shots mentioned to you. Our refund policy can be found here, I am also checking your case in case there was an billing issue and in fact you are due a refund https://socialgrowthengine.com/pages/refund-policy



