Reply from Social SenseiJul 21, 2021
Katie,
We can't force people to engage with your brand unfortunately, so its important that you have quality content and know how to engage with your new found followers. We do our best to offer all of our clients helpful tips and tricks to do this, but engagement is not something we guarantee to our clients. When you use a general loop giveaway campaign as you have you get a mainstream audience that is location based, but untargeted. This is the cheapest way to gain followers, get more exposure, and build social proof online. It is not meant for boosting engagement and no where on our website do we state that.
If you have a $3,000+ per month budget you can opt for targeted loop giveaways or creator marketing to work one on one with an influencer that is directly in your niche and matched perfectly with your branding to ensure you reach your campaign goals. We can certainly help you out with that in the future if you are looking for specific types of followers. Goals can be anything from making more sales, gaining more followers, increasing engagement, or driving people to take a certain action.
With that said, we've got to be honest and say it doesn't feel good to receive a 1 star review for delivering our service as promised to you. If you ever do decide to come back please mention Trustpilot and we are happy to offer you a free strategy session to review your Instagram account, show you how you can improve your Instagram strategy, and utilize influencer marketing to reach your goals.
We wish you all the best either way and hope you reach success within your business and life.