Excellent
Based on 1,334 reviews
Solace Health4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Janice
There going above and beyond my Advocate is great and a very big help with everything I need Thank you
Reply from Solace HealthJun 16, 2026
We're so happy to hear your advocate is providing great help. Thank you for you feedback!
June J.
Pamela always answers my questions and stays in touch with me and keeps me up to date. I'm a caregiver to 3 individuals in our home and she helps me prioritize myself. I appreciate her kind efforts in helping me navigate the maze of healthcare.⭐⭐⭐⭐🙌
Reply from Solace HealthJun 16, 2026
We're so glad to hear we could support you in navigating healthcare while prioritizing your well-being. Your review mean a lot to us.
Hilda
Just knowing you have a knowledgeable person you can lean on makes this surreal experience at least understandable. Having them on the phone when at a meeting is so important so that you don’t miss a detail or forget to ask certain questions. I would recommend Solace to everyone going through a medical situation you don’t know anything about.
Reply from Solace HealthJun 16, 2026
We're so glad our support brought clarity and peace of mind during a challenging time. We appreciate you recognizing the value of our assistance. Thank you for your recommendation.💚
Bonnie B.
I was ghosted twice. They said they called but I never got a call twice. I have given up on them. It’s a shame that I am not the only one. This service is boots worth anything if they are not following up and they are lying to you. I don’t have time to play games. I wanted to get some advice and the Medicare bridge program because my doctor doesn’t know. I qualify for it but can’t find anyone to give me information for my doctor to fill out. It’s very frustrating and disappointing.
Reply from Solace HealthJun 16, 2026
We are truly sorry to hear about your frustrating experience and the difficulties you've faced. We understand your disappointment regarding the lack of follow-up and the challenges in getting information about the Medicare bridge program. We are actively reviewing our communication processes to prevent this from happening again.
customer
Christyn is absolutely incredible! Knows things that helps me so much! She represents the Solace Health Company to the maximum! My friend has Solace and she gave me the phone number! She's in Illinois and I'm in Texas so you know how great Solace is and how far it goes! I tell everyone about Solace! I believe word from me to others will be great for Solace as I have friends and family all over the United States! Thank you and God bless Solace and everyone there!
Reply from Solace HealthJun 16, 2026
We are so glad to hear about your wonderful experience and appreciate you sharing it with us. It's fantastic that we could help you, and we are grateful for your kind words and support. Thank you for spreading the word!
customer
Amy is great easy to talk to. Very helpful
Reply from Solace HealthJun 16, 2026
We're glad to hear you had a great experience with us. Thank you for sharing this!
customer
Aniya consistently demonstrates attentiveness and a strong willingness to assist others.
Reply from Solace HealthJun 16, 2026
We're so glad to hear this positive feedback. We appreciate you sharing your experience with us.
Theresa M R.
The Solace advocate who works with me is very helpful. She listens well and provides good solutions for my needs. Her service is great and she schedules appointments for me.
Reply from Solace HealthJun 16, 2026
We're so glad to hear our advocate is providing such helpful and supportive service. Thank you for sharing your experience with us!
