Excellent
Based on 1,334 reviews
Solace Health4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Daniel C.
My advocate Nicole helped me get through the whole process of getting a GLP1 on the bridge program at $50.00 per month. She communicated with my doctors as well as with me to keep me up to speed. Thanks Nicole
Reply from Solace HealthAug 26, 2026
Hi Daniel, this made our day, thank you for sharing! We're so glad Nicole kept you and your doctors in sync through the whole process 💚
Scott S.
I did the initial intake phone call from the physician and then spoke with the nurse and haven’t heard from him since and that’s been five weeks ago. Not happy with what they do and fixing to call my insurance company. Update: Despite what their response was, there is no gap. I did the intake with the physician and with a nurse and two separate phone calls. After my intake five weeks later, I still have no response whatsoever from that nurse. I’ll be contacting my insurance company to see what they say.
Reply from Solace HealthAug 26, 2026
Hi Scott, we're so sorry to hear this. Just to clarify, your advocate is who you'll be hearing from most, not the physician, so that's likely where the gap happened. Please give our customer service team a call at (240)693-3281 so they can get you connected with your advocate directly 💚
customer
Good timely process on first shipping of my medication.
Reply from Solace HealthAug 26, 2026
Thank you so much for sharing this, we're so glad the process went smoothly for your first shipment 💚
Altonius P.
My solace representative is amazing and awesome Ja’Mesa Sanders.
Reply from Solace HealthAug 26, 2026
Hi Altonius, this made our day, thank you so much for sharing! We're so glad Ja'Mesa has been amazing for you 💚
Arleen S.
Waiting on my wc
Reply from Solace HealthAug 26, 2026
Hi Arleen, thanks for the update!
customer
My nurse practitioner Krista. She is amazing and helpful with everything.
Reply from Solace HealthAug 26, 2026
Hi there, this made our day, thank you for sharing! We're so glad Krista has been amazing and helpful for you 💚
customer
Christie is fantastic. So glad to have her on board.
Reply from Solace HealthAug 26, 2026
Thank you so much for this, we're so glad you have Christie 💚
Cheryl
Such a Great staff !
Reply from Solace HealthAug 26, 2026
Thank you so much, Cheryl, this means a lot to our whole team 💚
