Excellent
Based on 1,334 reviews
Solace Health4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Arleen V.
My advocate April M was able to get Mobile Medical for me. It has been a great advantage due to my mobility issues. She listens to my concerns and gives positive feedback.
Reply from Solace HealthAug 21, 2026
We are so pleased to hear that our team member has been able to provide such dedicated support, especially with your mobility needs. It's wonderful to know you feel listened to and receive positive feedback.
REGINALD B.
My Advocate, Katheryn Neuman is awesome! We have good discussions and suggestions about my health issues. I've shared my positive responses with friends who plan to call Solace soon.
Reply from Solace HealthAug 21, 2026
We're so happy to hear about your positive experience and that your advocate is providing such helpful discussions and suggestions for your health issues. Thank you for sharing your feedback!
KEVIN M.
Very supportive and they make it easy to work with them
Reply from Solace HealthAug 21, 2026
We are so glad to hear that you found our team supportive and that we made it easy for you to work with us. We truly appreciate your positive feedback!
Anne
Advocate didn’t do anything. You can read the reports they send to their supervisors and she claimed the work I did on my own as hers meanwhile she didn’t do a thing
Reply from Solace HealthAug 21, 2026
Hi Anne, we take this seriously, and we're sorry for the frustration this has caused you. Claims about what's documented in your case deserve a real look. We have requested more information from you so we can get this in the right hands and have our team investigate properly 💚
Melissa
Advocate said she called my Drs and they wouldn't respond to her. When I went to my Dr appts they said no one called. If it was one Dr I would think maybe they were lying but was multiple Dr’s.
Reply from Solace HealthAug 21, 2026
Hi there, we're so sorry to hear this, and we understand why hearing the same thing from multiple doctors' offices is concerning. We have requested more information from you so we can get this in the right hands and have our team investigate properly 💚
customer Ann S.
You did a good job.
Reply from Solace HealthAug 21, 2026
Thank you so much for share!
Triceta M.
I absolutely love Solace, Sally is amazing!
Reply from Solace HealthAug 21, 2026
Thank you soo much!
Customer
Patient, helpful, attentive reliable care. I’m very appreciative.
Reply from Solace HealthAug 21, 2026
We are so happy to hear that you received such patient, helpful, and reliable care. Your appreciation means a lot to us!
