Excellent
Based on 1,334 reviews
Solace Health4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
miss F.
Sydney is nice and kept on going for the goal we set ...we're still waiting...it's a great help for all the in-between work she does ...very thankful
Reply from Solace HealthAug 13, 2026
We are so happy to hear that our advocate is providing such wonderful support and that you're having a positive and enjoyable experience. Thank you for sharing your feedback with us!
customer
Just all-around comfortable with the contacts!
Reply from Solace HealthAug 13, 2026
We are so pleased to hear that our contacts are providing you with all-around comfort. Thank you for sharing your positive feedback with us!
customer
Navigating through complex medical conditions while not feeling well is not something anyone wants to do alone. I have a trusted, medically educated advocate that is willing to research, provide resources, and support.
Reply from Solace HealthAug 13, 2026
We're truly glad to hear we could provide such vital support and advocacy during a challenging time. We appreciate your kind words.
Roscoe T.
My experience has not been great. The current rep/advocate must not understand your program as she is always in the dark and cannot answer questions. Yesterday, I told her that a nurse at my primary care physician's office explained to me the Bridge Program and that is the reason that there is a delay and me getting my RX. I told your rep that she has never told me about the bridge program and does not follow up with appropriate contacts. Now, your rep is telling me that she told me about the bridge program. I do not see how this is possible as I have brought up the delay several times and she did not mention the Bridge Program. I am requesting another advocate with your program. I am a patient person, but this has got ridiculous.
Reply from Solace HealthAug 13, 2026
We are truly sorry to hear about the difficulties you've experienced and the frustration this situation has caused. We understand how important clear communication and consistent support are, especially when dealing with medical prescriptions. We are taking your feedback seriously and are committed to ensuring our patients receive the best possible advocacy. We will certainly look into your request for a new advocate to ensure you receive the dedicated support you need.
Shirley J.
My anxiety has lessened since engaging Solace. I was feeling overwhelmed and my emotional support animal had passed away after 17 years. I'm still grieving, but I also felt lost and anxious. Solace has definitely helped me to relax a little.
Reply from Solace HealthAug 13, 2026
We are truly touched to hear that Solace has provided some comfort during this difficult time of grief and anxiety. We send our deepest condolences for the loss of your beloved emotional support animal. We are here for you.
Emma H.
My Solace Rep is the bestest ever. She has made possible in a month the unthinkable. She not only found a way to get my meds, but instead of the $787 a month they were wanting, she got it for me for free. And another medicine that I haven't been able to get approved for, she did that one also. Thanks so much...
Reply from Solace HealthAug 13, 2026
We are so thrilled to hear about your positive experience and how our team was able to help you with your medications. We truly appreciate you sharing your kind words and are delighted that we could make such a significant difference.
Grn
Tamara is very nice and helpful!
Reply from Solace HealthAug 13, 2026
We are so pleased to hear that our team member provided you with such a positive and helpful experience. Your kind words are greatly appreciated.
Dana D.
Irma makes every experience an A+! She's awesome. So is so sweet & caring. She goes above & beyond.
Reply from Solace HealthAug 13, 2026
We are absolutely delighted to hear such wonderful feedback! It's fantastic to know that our team member consistently provides such sweet, caring, and exceptional service, always going above and beyond.
