Excellent
Based on 1,334 reviews
Solace Health4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
customer Shirley P.
She talked to me nicely to understand helped me out very well.l am pleased with the outcome
Reply from Solace HealthAug 7, 2026
We are so pleased to hear that you had such a positive experience and that our team was able to assist you effectively. Thank you for sharing your kind words!
MICHELLE L.
Miriellle always makes me feel comfortable about certain issues I have and is extremely helpful. She responds quickly and I trust her.
Reply from Solace HealthAug 7, 2026
We are so happy to hear about your positive experience with our team member! We appreciate your kind words and are glad they are taking such great care of you.
Clay H.
Started with them in 12/2025. I was adamant that I couldn't afford to pay. I was assured that it was covered by insurance. Then 8 months later I start getting bills. They excel at excuses. You won't know the charges for some time. It could vary from month to month. They are bottom feeders.
Reply from Solace HealthAug 7, 2026
Hi Clay, we are so sorry for what you went through, being told upfront that this was covered and then getting unexpected bills eight months later is exactly the kind of experience we never want for our patients, especially when affordability was something you were clear about from the start. We understand how frustrating and honestly exhausting that must have felt. We want you to know your file has been inactivated so you won't be charged further, and we won't be billing you for August. If you ever want to come back, you're always welcome to reach out to us directly and we'll pick things back up from there. Thank you for your patience while we worked through this with you 💚
Khierra J.
My needs are never going unmet. In ways where my disability may cause a hinderance, Solace has had my back. Thank you, Solace, for Teri and the medical team who listens to me.
Reply from Solace HealthAug 7, 2026
We are so incredibly happy to hear that our team has been able to provide such dedicated support and ensure your needs are met. It's wonderful to know you feel listened to and cared for.
Deborah A.
Kira has been wonderful, she has answered all of my medical questions and made good recommendations for me. I have become increasingly disgusted with our current health care system. Appointments take months, my calls are rarely answered, and very few health care professionals appear to care for me as an individual. Kira does.
Reply from Solace HealthAug 7, 2026
We are so pleased to hear that our team member provided you with such a positive and supportive experience. We understand your frustrations with healthcare system challenges, and we truly value your feedback. We are committed to ensuring every individual feels cared for and heard.
Catherine H.
Helen is very polite and informative, I get encouraged every time I talk to her About the different thing that Medicare doing or not doing
Reply from Solace HealthAug 6, 2026
We're so glad to hear that our team member provided such a positive and informative experience for you. We appreciate your kind words!
Crystal B.
Lack knowledge of what I need and assistance is poor.
Reply from Solace HealthAug 7, 2026
Hi Crystal, we're sorry to hear the support hasn't felt like enough, that's valuable feedback. We are always open to moving you with someone who may be a better fit. If you're open to that we'd love another opportunity to make this right, give us a call at (240)693-3281 💚
customer
Elaine is amazing and very helpful. ❤️❤️
Reply from Solace HealthAug 7, 2026
It's wonderful to hear that you had such a positive experience. We are so glad that our team member was able to provide you with amazing and helpful assistance.
