danette R.
The worst possible product I ever…
The worst possible product I ever received. Please be advised and aware that this company is a scam. There is no contact information and the product is not like the pictures at all. VERY DISAPPOINTING!
Bad
Based on 11 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Solecall is listed under Hobbies.
Solecall (solecall.com) has 11 customer reviews on Folks Told, with an average rating of 1.0 out of 5.
11 approved reviews, newest moderated first
danette R.
The worst possible product I ever received. Please be advised and aware that this company is a scam. There is no contact information and the product is not like the pictures at all. VERY DISAPPOINTING!
Ray
Spent £25 on a damaged, poorly made and poorly painted figure. I could have done better with one arm behind my back while wearing a blindfold! The only response to my complaint are lies telling me they will send a replacement that never arrives. Next excuse it's held up in dispatch etc etc.
Reply from SolecallSep 10, 2025
Please provide your order number to our customer service team, and we will be happy to assist you. Contact email: [email protected]
Dorothy S.
Order #3767 I purchased several items for a friend. She is making a fairy garden. My account was charged but I have yet to see the produce. The items cost over $125.00 which I am chalking up to my stupidity for trusting a site I did not check out before I placed my order. It won't happen again.
Reply from SolecallSep 10, 2025
Please provide your order number to our customer service team, and we will be happy to assist you. Contact email: [email protected]
Chantal A.
Do not buy from this website it is a scam. The product must come from the dollar store!! I have order a sculpture and let me tell you that the one I have received isn't like the one they show on their website.
Reply from SolecallSep 10, 2025
Please provide our customer service team with your order number and photos of the product issue, and we will assist you. Contact email: [email protected]
Brigitte I.
I had to click 1 star so I can submit a review. Very disappointed and will not order from this sight. I ordered one of the big goblins expecting it to be bigger than the small one I received. The details are nothing like what is shown, they even have a video with a hand holding one but definitely not the size I receved
Reply from SolecallSep 10, 2025
Please provide our customer service team with your order number and photos of the product issue, and we will assist you. Contact email: [email protected]
Elise A.
I’m not satisfied. I have not found a way to contact this company. The product is flimsy. It will not stand up. Only thing came was a few pieces and a screwdriver that’s it. I am very disappointed. how can this issue be solved?
Reply from SolecallSep 10, 2025
Please provide our customer service team with your order number and photos of the product issue, and we will assist you. Contact email: [email protected]
Megan L.
Item they deplict is a sculpture, what you receive is Sheet metal trash and flimsy metal rods. For $260 it should be amazing. It's a Wonderland that they get away with this. I would give them 0 stars if possible.
Kerstin
I have written several reviews about this company previously, all negative. The product I purchased was rubbish, I eventually managed to return it, and it came back to me today. DO NOT trust this company. They have tried to get me to delete my reviews, and have not provided a refund although I asked them many times. I will never purchase from them again. A hint: when purchasing items, check their return/refund policies, and check that they have a means to contact them. That was my mistake, but I now know better.