Great
Based on 37 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frontline Systems is a leading vendor of advanced predictive and prescriptive analytics software, used to make analytics-powered decisions. Its tools for decisions using mathematical optimization, business rules, Monte Carlo simulation and risk analysis, and data mining, text mining and forecasting are used by 10,000 organizations -- on desktops, servers, and in the cloud. Frontline's customers build decision models using Microsoft Excel for the Web, Windows and Macintosh with its Analytic Solver® product family; in programming languages using Frontline's Solver SDK®, and in web and mobile apps using its new RASON® Decision Services platform and REST API.
Frontline Systems (solver.com) has 37 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
37 approved reviews, newest moderated first
Steve
I really enjoy using the free version for simple arithmetic solving. It has a good interface that I prefer over some open-source versions (I am using this in Google Sheets). However, I wanted to let you know that Google flagged this extension as being suspicious and was not trusted. I will keep the app, but I highly suggest you work with Google to get on their trusted vendor list.
Michael W.
I was a customer for 4 years. Their solver worked great and they had good customer & technical support. But all of a sudden their customer support went away and the good people that supported me in the past are gone. Solver quit working on Excel and nobody to solve my problem. Unfortunately I had to quit them. In the past I would rate them A+ but not anymore. Buyer Beware!
Reply from Frontline SystemsNov 10, 2021
Over 4 years and 28 support tickets on file in our Help Desk, this person became known as one of our "most difficult customers ever", among tens of thousands. In this incident, after 5 personal responses over 2 days from our support staff, plus responses from our sales manager and CEO (during which he kept saying that no one was helping him), he asked for a refund, so we immediately sent him a refund check. Vendor beware.
Yoshiah C.
good and solved it just the way I wanted
Allen P.
I was unable to use solver add in on my local Excel program. There were complications that prevented it from loading. My main use for it was for a course in school.
Reply from Frontline SystemsNov 10, 2021
We couldn't find you by name in our Help Desk system, but we've helped hundreds of thousands of students, over many years, get started successfully with Analytic Solver.
Livia P.
Vale 100000000000000000000000000000 porsento
Mark H.
Solver is the best optimization software I have ever used, period.
John
Frontline tech support responds quickly. I appreciate their effort to make sure user is prepared to use their product to the customer's fullest advantage.
Marcos G.
Very good package, expensive, complex which would require more training process to the beginners.
