Great
Based on 650 reviews
Songtrust4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Songtrust is a tech-driven global music publishing administrator used by indie / DIY music creators all over the world to collect the royalties that their songs earn from streaming, sync, and social media.We register your songs directly with collection sources in every country and territory where they’re being played. Doing this yourself would be a full-time job: not only registering your songs with dozens of sources around the world, but also tracking down your royalties with each of them.When you simplify your administrative work with Songtrust, you can spend more time making music.Register for Songtrust
Songtrust (songtrust.com) has 650 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
650 approved reviews, newest moderated first
Armin
Well organized and helpful, friendly and professional support, fast and secure, solution orientated
Reply from SongtrustDec 20, 2024
Hi Armin! Thank you for taking the time to leave this positive review. Our Client Services Team is thrilled to hear this. We are proud to be a part of your music publishing journey!
Scott
Prompt service every time I deal with songtrust!
Reply from SongtrustDec 20, 2024
Hi Scott! Our Client Services Team is glad to receive this feedback since they strive to support our clients as effectively and efficiently as possible. Thanks for being a part of the Songtrust community!
D.O.
Initial reply took a few days to receive, but thorough information was provided when it did come. And further communications in thread happened quicker.
Reply from SongtrustDec 20, 2024
Thanks for this positive review, Danielle! We are constantly working to improve our response times to clients, so we hope we will be able to service you quicker next time. Otherwise, we are very happy to learn that our team provided you with thorough information. Don't hesitate to reach out again if you need any more assistance in the future!
Shamangoli
As a member of Songtrust for some years now, and, recently reached out for some assistance with solving an issue, the response was phenomenal, I could have sense a genuine effort to assist, it rendered a great appreciation.
Reply from SongtrustDec 6, 2024
Hi Shamangoli! Thank you so much for this review. We are thrilled to hear that our Client Services Team was able to assist you and hope to be a part of your music publishing journey for many years to come!
Herbert P.
Very through work to investigate and make corrections in numerous songs I had submitted for review. Great follow up and explanations.
Reply from SongtrustDec 20, 2024
Hi Herbert! Our Client Services Team is very happy to hear that they were able to effectively support you in correcting your song registrations. Please don't hesitate to reach out again if you have any other questions in the future: https://www.songtrust.com/contact-our-team
Dwight
Easy to complete
Reply from SongtrustDec 6, 2024
Thank you for the 5-star review, Dwight! We are very glad to hear that you found our signup process easy to complete. We're happy to have you as a part of the Songtrust community!
Claire
Efficient support and comnunication
Reply from SongtrustDec 6, 2024
Hi Claire! Thank you for this positive review. Our Client Services Team is thrilled to read it. If you have any more comments you’d like to share or questions regarding your account, don't hesitate to let us know at [email protected]. Have a wonderful day!
Detorius
there’s no 1 to communicate with by phone or anyone to talk to directly about your account or things concerning your account My express payments was approved never received any money re filled out form now it says not approved I made well over 500$ I’ve never had to go through this
Reply from SongtrustApr 1, 2026
Hi Detorius, thank you for sharing your experience — we're sorry to hear about the frustration you had with your Express Royalty Payment. We understand how alarming it can be to see an approved payment change status without explanation, particularly when timely answers are hard to come by. While we don't offer phone support, we recognize that for payment-related matters, quick and clear communication is essential. The technical issue that caused the payment status change has since been resolved, and we've continued working to improve how we handle time-sensitive situations like this. We appreciate your patience and your continued trust in Songtrust. If anything comes up in the future, our Support team is always here and ready to help.
