SOUL LADY Reviews | Read Customer Reviews of soulladywigs.com

SOUL LADY Reviews | Read Customer Reviews of soulladywigs.com

SOUL LADY reviews

565 approved reviews, newest moderated first

L. H.
Sep 15, 2025
Anna is AMAZING!!
Anna is AMAZING!!! The customer service and workmanship are fantastic!!! Love my wigs!!!
Reply from SOUL LADYSep 16, 2025
Hello Lorraine, Thank you so much for your wonderful feedback! We’re truly delighted to know that you’re happy with both the wigs and our customer service. Anna and our entire team are committed to making sure every detail—from the quality of the hair to the overall experience—meets your expectations. We’re so grateful for your trust and can’t wait to serve you again! Best regards, Soul Lady Wigs.
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Denise F.
Sep 15, 2025
Best customer service ever…
I must say that Soul Lady provided me with the best customer service I have ever experienced…. I had difficulty with wearing a wig for the first time and they were generous with their time and completely satisfied me… restoring my faith in some people.
Reply from SOUL LADYSep 15, 2025
Hi Denise, Thank you so much for your heartfelt review! We’re truly honored to know that our team could make your first wig experience comfortable and positive. Supporting our customers with patience and care is at the heart of what we do, and your kind words mean the world to us. We’re so glad we could restore your confidence, and we look forward to being here for you anytime you need us. Best regards, Soul L ady Wigs.
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CMccrea
Sep 15, 2025
Good customer service
When I had an issue with my purchase the customer service responded and solved my issue quickly.
Reply from SOUL LADYSep 15, 2025
Hello CMccrea, Thank you so much for your kind words! We’re delighted to hear that our team could resolve your issue quickly and provide a positive experience. Your satisfaction is always our top priority, and knowing that we could make things right truly means a lot to us. We are grateful to have you as part of the Soul Lady family and look forward to serving you again in the future. Best regards, Soul Lady Wigs.
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Robin C.
Sep 13, 2025
Aging Gracefully
I have been thoroughly impressed with the quality of this products. So far I have purchased 3 wigs of different styles. With the exception of one minor glitch with my first wig, soullady wigs addressed my concern quickly and were accommodating. I have used another wig company however, there was no comparison to the customer service I have received from this company which is to be celebrated for their service. The wigs are very pretty, feel good and for me very well priced for the quality. I have felt valued as a customer and will continue with any future purchases with them. Thank you for the wonderful work you do making styles for us older mature adults as it truly boost our confidence while we continue to grow in grace gracefully.
Reply from SOUL LADYSep 15, 2025
Hello Robin, Thank you so much for your thoughtful review and for sharing your experience with us. We are delighted to know that our wigs and service have brought you confidence and joy. It’s always our honor to create beautiful, high-quality styles that support mature women in feeling elegant and empowered. We truly value you as part of our Soul Lady family and look forward to serving you again in the future. Warm regards, Soul Lady Wigs
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BARBARA M.
Sep 13, 2025
Anna took the timetable help me pick…
Anna took the timetable help me pick righ color, which wasn't easy. I am so so happy with my standard Gray ponytail, drawstring. I'm so happy with it that I'm going to order another one. I called Anna she called me back to discuss ordering again. They are super helpful. Understand that if you make a custom made they do tell you that it's non-refundable. I think sometimes people get stuck with this, they show you the product before they ship it, so there's no hidden agenda. Soul Lady is a trusted company worth working with.
Reply from SOUL LADYSep 13, 2025
Hello BARBARA, Thank you so much for your kind review! We’re delighted to hear that Anna helped you find the right color and that you’re happy with your gray drawstring ponytail. At Soul Lady, we value transparency and customer trust, so your recognition means a lot to us. We truly appreciate your support and look forward to serving you again soon. Warm regards, The Soul Lady Team
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Sonjia J.
Sep 12, 2025
Customer service is awesome
Customer service is awesome, I ordered a large cap. Anna called to tell me that what I ordered doesn't come in a large but she will help me find replacement. She had me measure to make sure the correct size. When she couldn't find exactly what I wanted she said they can customize it. All I had to pay was the difference. She was also very patient. Thank you Anna.
Reply from SOUL LADYSep 12, 2025
Hello, Sonjia Thank you so much for your kind words and for sharing your experience! We’re so glad to hear that Anna was able to assist you with finding the right fit and customizing your wig. Your satisfaction means the world to us, and we’re always here to make sure you feel confident and happy with your hair. We truly appreciate your trust and support! Best regards, Soul Lady Wigs.
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Carolyn R.
Sep 8, 2025
I received my unit in a very short…
I received my unit in a very short amount of time, this means a lot in case you may need to exchange etc. The unit I received after trying on I fell in love with, it looks like my natural hair..where I'm not fully gray and still have a decent amount of my natural color. I was truly impressed !
Reply from SOUL LADYSep 8, 2025
Hello, Carolyn Thank you so much for your wonderful feedback! We’re delighted to hear that your unit arrived quickly and that you fell in love with it after trying it on. It makes us so happy to know it blends naturally with your own hair color and gives you the look you were hoping for. Your satisfaction means the world to us, and we truly appreciate your trust and support! Best regards, Soul Lady Wigs
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Yvonne W.
Sep 5, 2025
I WAS TAKEN BY SURPRISE!!
I was really surprised at the service & outcome of an order I placed. The diligence & persistence to work with me to ensure I received the best product was exceptional. I am so happy with the hand made human hair Wigs I received. They are beautiful & the texture of the hair was unbelievable. I did not expect my Wigs to be so nice. The funny thing is how they arrived. One package bag that contained 3 wigs each in individual clear bags. Nothing fancy... Only my wigs! Thank you for your dedication & commitment. 😲⭐️😀💗
Reply from SOUL LADYSep 8, 2025
Hi, Yvonne. Thank you so much for your kind words! We’re delighted that you’re happy with both our service and the quality of your handmade human hair wigs. It means so much to know you love the texture and beauty of the hair. We also want to let you know that we have recently upgraded our packaging, so your future orders will arrive in an even nicer presentation. We truly appreciate your support! Warm regards, Soul L ady Wigs.
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