Excellent
Based on 742 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Soundproof Cow, we understand that unwanted noise shouldn't have to be something you live with, which is why we carry all kinds of soundproofing, sound absorption and noise reduction materials from top brands like Soft Sound and Quiet Batt. Whether you're soundproofing a room with Acoustic Panels or building a recording studio with Studio Foam, our solutions-based approach to soundproofing any space is truly unique.
Soundproof Cow (soundproofcow.com) has 742 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
742 approved reviews, newest moderated first
Jennifer M.
Web site really helped me determine what I needed! It is a great product! Shipped quickly!
Reply from Soundproof CowJan 28, 2020
Good day Jennifer, Thank you so much for the wonderful review and feedback, we are thrilled to hear about your experience. Have a great day! The Soundproof Cow Team
Lisa K.
It was easy to order and received very quickly
Reply from Soundproof CowJan 24, 2020
Good day Lisa, Thank you for the amazing review and feedback! Wishing you a wonderful day. The Soundproof Cow Team
Kevin W.
After much research, Quiet Batt 30 was the only choice for us to install over our drop ceiling tiles to soundproof from the noise above. Very easy installation, and it really deadened the sound. We will use it again! Shipped fast and arrived ahead of schedule! Thanks
Reply from Soundproof CowJan 20, 2020
Good day Kevin, Thank you so much for the amazing feed back and review! We are so glad to hear that you are happy with your purchase and the soundproofing results. We love to hear these success stories. Have a wonderful day. The Soundproof Cow Team
JSV
Excellent customer service! Jenna was absolutely wonderful in helping with a time sensitive order. We couldn't be more appreciative and pleased.
Reply from Soundproof CowJan 16, 2020
Good day, Thank you so much for the amazing feedback, we truly appreciate it! We will pass your compliments along to Jenna, she will be so pleased to hear this. Have a wonderful day. The Soundproof Cow Team
Bradley S.
This is the third time I have purchased your 3" re-purposed cotton insulation. I use it for soundproofing and have been amazed at its effectiveness. And, the service has been excellent.
Reply from Soundproof CowJan 13, 2020
Good day Bradley, Thank you so much for the amazing feedback! We are thrilled to read such a great review of our service and products. Have a wonderful day. The Soundproof Cow Team
SEAN A.
I can’t write a review on anything but prompt delivery. My order was on 12/30 and as of today still no product. I did receive an email that next week might finally be the delivery day! Truthfully, if I would have known this was out of stock and was going to take this long... I would have found another option.
Reply from Soundproof CowJan 13, 2020
Good day Sean, We would like to say that we are very sorry for the delay in getting this material out. We did not expect to have such extreme delays on the material but due to the holidays production was stalled, I can assure you we are trying to get this produced for you as quickly as possible and will continue to communicate with you any future changes that may occur with the material should that arise. We are still expecting it to ship by the end of this week at the latest. And as a way to say we’re sorry for the delayed arrival of your materials we’d like to offer 20% off any future orders. Please let us know if there is anything else we can do for you right now, do not hesitate to contact us with any questions or concerns. Jenna had emailed you on 12.30.19, roughly 30 minutes after she sent the order confirmation and let you know that the material that you ordered was unexpectedly out of stock, she provided an update to your email inquiry on 1.08.20, apologizing for the continued delay and asking if you would like to cancel the order. We never received a response until this review came through, so we again apologize for the frustration this order has caused you. We look forward to talking to you and getting this resolved. The Soundproof Cow Team
Marc T.
I have not yet received the product. I have not even received a shipment notification with tracking number, so I have no idea where it is or when to expect it to arrive. I have every faith the product will eventually arrive as I am a repeat customer. But communication with the customer is lacking.
Reply from Soundproof CowJan 13, 2020
Good day Marc, We are sorry to hear that you are not happy with your experience shopping with Soundproof Cow. Upon researching further on our end, your order was placed 12.29.2019, on 12.30.2019 Jenna sent you and email containing your Sales Order and the following: Dear Marc Tardif : Your sales order is attached. Please review the list of items on order. The lead time on this order is 7 to 14 business days. Our office will be closed for the rest of today and remain closed until Thursday January 2nd at 8am. If you have any questions please let me know. Thank you! Jenna That would mean that your order would ship between 1.10.2020 - 1.22.2020. Your order was shipped late in the day 1.10.2020, It will be invoicing today, which means that you will receive your paid invoice today via QuickBooks email, the attached PDF contains the tracking information. I will also reach out to you via the email address provided. Thank you, have a wonderful day. The Soundproof Cow Team Hello again Marc, I sincerely apologize, after responding to your online review I completed the attached email and sent it, only to find that your email address had been entered incorrectly on our end. Jenna did in fact send the confirmation and lead time update, however, you would not have received it and for that we are sorry. As an apology, we would like to extend 20% off your next purchase, please call and ask for Kellen Beaver at 1.800.558.2058 and he would be happy to assist. Have a wonderful day! Julie Your order shipped 1.10.20 UPS Shipment Date: 01/10/2020 Tracking information was sent to you via your corrected email address.
Richard T.
Got the product on time and it works as advertised
Reply from Soundproof CowJan 6, 2020
Good day Richard, Thank you so much for the wonderful review! We are pleased to hear that you are happy with our service and products. Have a wonderful day. The Soundproof Cow Team
