Excellent
Based on 292 reviews
southminisplits.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you are a homeowner, a commercial property manager, or an HVAC professional, our product and service quality will leave you dazzled. We guarantee everything we do and everything we sell.Our company is one of the pioneering, as well as the largest, suppliers of ductless mini split and multi split systems in the USA, since 1999. We have been proudly supplying our products in almost every country and region of the world through our chain of established distributorships, long before such ductless split systems have become widely available in North America.All of our products sold here are top quality Cooper&Hunter brand equipment, which is a worldwide registered trademark.SouthMiniSplits.com has been established to offer direct factory level pricing to the general public in North America and US territories, through a user-friendly e-commerce website. Our well trained colleagues in the customer service and technical support departments are at your service for any questions, and are here to provide a fine buying experience for our clients.
southminisplits.com (southminisplits.com) has 292 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
292 approved reviews, newest moderated first
Edward P.
It all happend the way it was supposed to
Reply from southminisplits.comSep 16, 2024
Thank you for your feedback! We're glad everything went as expected. We appreciate your support! Best, The South Mini Splits Team
James F.
My order took 7 days to arrive by Fedex. My portable AC unit was laying on it's side in the Fedex truck even though it uad stickers that said This End Up! My Fedex driver is dumb. The box was torn up with gaping holes and one strap loosely slid over the box. I have no idea who was responsible but SouthMini responded to my emails with questions about waiting a few days before plugging it in to test. I just now tested it and it turned on fine. It's a little noisy but I'll just turn the TV up. Looking forward to really putting it together.
Reply from southminisplits.comSep 16, 2024
Thank you for your feedback! We're sorry to hear about the rough handling during shipping, but we're glad your unit is working fine. We appreciate your patience and understanding, and we're always here to help if you have any further questions. We hope the AC unit serves you well! Best, The South Mini Splits Team
William H.
They had good selection, best price on model I picked, quick delivery and friendly staff. I am well pleased with finished product ( mini split package). It’s installed and working as expected. It is much quieter than expected.
Reply from southminisplits.comSep 16, 2024
Thank you for your feedback! We're thrilled to hear you’re pleased with the selection, pricing, delivery, and service. We're glad your mini split is installed and working quietly as expected! Best, The South Mini Splits Team
Miguel
On time and packaged well.
Reply from southminisplits.comSep 16, 2024
Thank you, Miguel! We appreciate your feedback! Best, The South Mini Splits Team
Tricia
Quick shipping, excellent customer service, quality product. Customer service even called to verify my order before shipping - exceptional!
Reply from southminisplits.comSep 3, 2024
Thank you for the excellent feedback! We're glad you had a great experience. We appreciate your support! Best, The South Mini Splits Team
Monarch C.
Delivery was fast, efficient and friendly.
Reply from southminisplits.comSep 3, 2024
Thank you! We're glad the delivery was fast, efficient, and friendly. We appreciate your feedback! Best, The South Mini Splits Team
UDI G.
Talked to customer service regarding an issue that I have and they were helpful . And now we are working towards solution .
Reply from southminisplits.comAug 27, 2024
We're sorry to hear that you're experiencing issues with your AC unit. Please reach out to our customer support team so we can assist you in resolving this problem. We're here to help! Best, The South Mini Splits Team
John U.
Delivered on time... The product looks like have a great quality... I still didn't installed yet but in general I'm satisfied
Reply from southminisplits.comAug 27, 2024
Thank you! We're glad the product arrived on time and that you're satisfied with its quality. We hope the installation goes smoothly! Best, The South Mini Splits Team
