Excellent
Based on 439 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to design the best possible shopping experience and offer affordable - and adorable - wedding and event supplies to transform an ordinary venue into a lovely and beautiful celebration. We launched in 2013, and we’re part of Proximity Group™, an American-owned manufacturer and online retailer (and proud member of the Better Business Bureau). Our items are crafted for quality, priced affordably—often less than rental prices—and delivered fast and free. We are a dedicated team of designers, product specialists, and customer service staff who are passionate about making your wedding or special event magical and memorable. Whether you shop eBay, Amazon, or on SparklesMakeItSpecial.com, you’ll find simple-yet-elegant supplies for weddings and events. Come check us out today - you’ll love our selection!
Sparkles Make It Special (sparklesmakeitspecial.com) has 439 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 3 reviews with 2 stars · Clear filters
deirdre r. E.
Did not receive what was ordered. 2 stars because the gentleman to spoke to was very nice and adjusted my account accordingly. I had to scramble to find product for a cake.
Reply from Sparkles Make It SpecialMay 4, 2021
We do apologize that the item received did not match what was expected. You have been refunded for the part of the order the was incorrect.
CASS
I am happy with my purchase, but still have not received answer to my question sent a few days ago. Some of the dots for the lampshades do not stick. I asked for advice on what to do to make them stick. No reply yet
Reply from Sparkles Make It SpecialOct 5, 2020
Thank you for providing your feedback. Our records do not show any inquiries regarding your order. We do apologize if your questions were not answered. You can use a toothpick and apply a small amount of super glue to adhere the rhinestones back onto the lamp shades. Sometimes the rhinestones are loosened in transit. We will be reaching out in regards to this matter to ensure you have no further questions or concerns. Please contact our customer service team if you need any assistance. We are available Monday through Friday from 8am-8pm ET.
LaShondra W.
I've called and sent emails the day I received my order that I was missing one yard of my order. I haven't received any response. My very first order I was so happy that I placed another order for 3 times as much 2 weeks later. I'm unsure what happened but the company doesn't seem to have a problem losing a long term future customer for a few dollars.
Reply from Sparkles Make It SpecialAug 3, 2016
We definitely apologize for your shopping experience. We shipped 3 more yards of the black mesh to make up for our oversight. Apologize again and hope you'll continue to consider shopping with us in the future!
