Spectro-UVReviews of spectro-uv.com

Service is immediate and order tracking is excellent; they are always available to address any questions or requests.

Quality and delivery time were OK. But you miss to send me the tracking shipment information.

OK. This is as honest an opinion as I can give. The product works perfectly, although I do think it is overpriced. However, with so few retailers selling products with a similar specification, there is little that can be done about that. For a high-end product with a premium price, I was disappointed to find the product label on the case peeling away at all four edges, making the unboxing experience feel more like receiving a TEMU product than a premium one. I was very impressed that, before dispatch, a member of staff realised the product was being shipped to Spain and emailed me to offer a European charger. I was less impressed that this wasn’t an option during the purchase process, although I appreciate it was available for some other products. I was also less impressed that, during dispatch, the package was inadvertently marked as “buyer responsible for duties and taxes”, even though I had already paid these during the purchase process. That said, I was incredibly impressed by the customer service team, who resolved the issue quickly and professionally. Unfortunately, it still cost me €20 in phone charges, and the mistake delayed delivery despite my paying extra for three-day shipping. It may sound as though I am unhappy, but that is not the case. The product itself is excellent, and the customer service was impeccable. I was simply unlucky enough to bear the brunt of a couple of avoidable oversights. Finally, I was genuinely pleased that you were willing to do business with a customer in Spain… even if Trump might have other ideas! 😄

Excellent tracking

All good, like the product and delivery was a day ahead of expected schedule.

I like the website and how informative it was. I did not like that I have no way of tracking my order. I got a PDF that said it would delivered on one date but them an email that said a different date so I am not sure when it will arrive

Servicio impecable

“The person who handled my file was very kind and efficient.”